-
May 2024 by Jo Anne Curran
So helpful. We were in/out quickly. Yea staff!
-
March 2024 by Cynthia Spell
The friendly employees go out of their way to make certain all your questions are answered and to get you the best product at the best price. On a scale of 1-10, I give them a 12+. Excellent service and quality products!
-
February 2024 by Jerry Chandler
Helpfulness of the salesperson.
-
January 2024 by Cindy Hunter
The guy Mason, I believe is his name. He was very, very helpful, and quick. All the other associates were awesome as well.
-
July 2023 by R H
Just wasted 20 minutes waiting for someone to even acknowledge me. Two teens working today that don’t look up from the counter. The store was wiped out on multiple samples in both regular and peel and sticks. Not sure who’s running this place but it obvious they are wheels off and haven’t set any basic standards for addressing customers and having what is needed to begin or complete a job. Store is very dirty. Cluttered. All this just adds to the bad service here. Avoid this location at all costs as it is just a waste of time.
-
May 2023 by Phillip Jones
1. No help in store. One person at the register . No one to ask questions2. Store was trashy . Paint sample color cards were all over table and on the floor.3. Paint sample color cards were empty .
-
May 2023 by Darren Bishop
They always have what I need when I need it and for a good value when using their sales.
-
January 2023 by Sandi Morton
Poor customer service at store. No stir sticks. Also I was not told the captivate paint was a low end paint at a high price. I bought a satin finish. It is horrible. It is blotchy. I was trying to use it on my interior doors leading outside. It is an absolute nightmare.I used to always to use Sherwin Williams paint personally and for clients. I just called the store. I was told they could not do anything.I will have to find a sales representative. Funny the day I was in the Trussville store a builders wife I know was there, which did not have an account but was given a major discount by the store clerk for her personal home. Something seems amiss.
-
October 2022 by Eric Hernquist
Always have a good time with the employees, they know what they're doing, and get color matches right on the money.
-
May 2022 by Art Harding
Great service,I usually call my orders in ahead of time. Jeremy and his crew Always get you taken care of quickly And back on the job
-
April 2022 by laura arnold
Best Sherwin-Williams store around. Just moved to Trussville and had alot of painting to do inside and out. Jeremy was a lifesaver on all my paint needs. Especially with the shortage of getting paint. He found a way to get the color I needed with same quality or even better.
-
March 2022 by William McElrath
Call in, they tell me they can mix, go in, they tell me they can't!
-
July 2021 by Christina C.
Trying to find paint is difficult right now with the national shortage. However, Luis at Sherwin-Williams was very helpful in answering our questions and redirecting us to another one of their locations that might have what we need in stock. Would definitely recommend this location and hope to support them by buying things in the future.
-
May 2021 by Anthony Hambey
Great store. Easy to access, wonderful environment. Associates are knowledgeable and attentive. In and out with ease.
-
May 2021 by Gilberto Hrnandez
I’m never come back in this store
