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October 2023 by JIll Billions
This is a great post office!! Sherita is super nice and helpful. It’s new and clean and there was no line and no waiting. My husband has come several times since we moved into the area and he loves it too. Has that small town post office feel
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August 2023 by ken
I never have any problems here. I’ve run into the same lady every time I’ve gone and she is very helpful!
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August 2023 by Chanel P
This location is very convenient for me and I frequent it often. I am so thankful for the kind clerk. She greets you with a smile and is very informative in regards to the boxes available for shipping. She really goes the extra mile for you and I truly appreciate her. A little kindness goes a long way?
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July 2023 by Terry Price Ware
Excellent location for Ross Bridge area residents. Superior, cordial, professional customer service, in my experience. The outdoor box and the indoor receptacle for outgoing mail and packages add to this location's value.
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December 2022 by JL
i have never seen anyone actually working at this post office during their supposed business hours.
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April 2022 by JJ Bama
i have never seen anyone actually working at this post office during their supposed business hours.
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October 2021 by Belinda Peoples
Horrible phone service. A recorder always. Still cannot transact business over the local phone. No one never ever answers the phone.Persons are always Courteous when entering to transact business at this location.
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April 2021 by Michael Bush
The bad reviews are for them being closed.They have some of the nicest people I have ever met working here. Could not be more pleased with my po box and the wonderful staff.
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December 2020 by Amanda Klein
I love this post office, everyone is SO KIND and they always take such wonderful care of my packages. There are 2 other post offices that are closer to my home, and I actually drive further just to go to this one. I am so appreciative and thankful for them!
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October 2019 by Heather W
The Shannon Post Office is my favorite post office in the Birmingham metro area! It’s small—which means no waiting in line and no parking problems. They don’t have a huge selection of mailing supplies and they don’t sell retail items like cards and gift cards. I’m willing to work around their weird hours because the staff is friendly and easygoing and their service is with a smile. It’s about 3 minutes away from my home in Ross Bridge, which makes it super convenient, too. This place is a hidden gem.
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March 2019 by Patricia Bratton
I frequent this post office often and the people there and especially the lady working there now is very kind . very helpful and very knowledgeable.
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November 2018 by richard silvestri
We made 3 trips to mail a package and they were closed each time. All of our trips were between 9 and 4. There were several other people there as well. Can this post office be kept open between 9 and 4?
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October 2018 by Rena Jones Graham
Special trip at 11 this morning and locked doors . This is not the first time I've experienced this. :(
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January 2018 by Megan
This post office makes its own hours. If the hours say they open at 9:00, that's not when they actually open. You should probably shoot for at least 9:30 and don't forget they also take lunch from 12-1:00 and sometimes longer than that as well.
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June 2016 by Reid Bolding
Was not crowded, and it was quick and easy to get something mailed.
