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January 2024 by Mark
This is a fast and efficient parts source for my Mazda- glad to have found them and will keep using them. Website well thought out and easy to find what you need.
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August 2023 by Grace B.
Arrived today for an oil change and waiting in the service but No representative came out to greet us after waiting for a few minutes so my daughter walked in to the office only to find 4 works just sitting around and told her to wait but then one rep asked her what she needed very rudely so she stated an oil change so he told her they where very busy with 15 cars ahead of her at 8:00 am in the morning so my daughter stater maybe 4hours he maybe so we left. She is not going back to this place because they are not very professional or show any respect for their customers.
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August 2023 by John H.
10th car in 30 years from these folks. I had a rare problem and everyone jumped in to solve it. Chris Martin, Rubin Lapidus, Matt Clarkson and Adam Eaves are all top notch. I would recommend this dealership. I recommend Rubin for Sales and it is worth the wait to have Adam do your finance paperwork. I'll be back.
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June 2023 by R J Enoel
Great parts inventory and prices. Exceptional customer service. Fast processing and shipping. Brian in parts does a fantastic job replying and communicating. We order out of California because nobody does it here like they do. Karen Leone
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April 2023 by Miriam C.
I had a fantastic experience buying my 2023 Mazda CX-5 at Med Center Mazda. Mark was wonderful to work with and incredibly accommodating seeing as I was purchasing from out of state. I never felt rushed or pressured to buy. Once I decided to move forward with the purchase, he made sure I was aware of and comfortable with every feature on the vehicle. Additionally, Todd was thorough and efficient as I worked through the financial side of things. I was so impressed with their service, their knowledge, and their facilities. I would purchase from them again!-Miriam Cresswell & Eddy Cresswell
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August 2022 by Jerry Myers
Parts department is a joke.
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August 2022 by Quin S.
This Mazda dealership has proven itself to be the absolute worst worst places I have ever taken a car. When I first arrived I parked in a customer parking spot and starting walking towards the doors two men came out and I stated I was there for a service appointment. The man holding the door said "Oh. Drive around", pointed, then shut the door. When I drove around there was nobody to tell me what to do or where to leave my car. After a few minutes I finally went back inside, the man at the service desk did not greet me whatsoever, then took my keys and said they'll run a diagnostic and I can just wait (without telling where to wait or anything). After three hours pass I decide to go back to the desk for an update given nobody has come to update or talk to me, though a worker had talked to the 2 other customers as soon as they arrived and left. After three hours pass and nobody had come to talk to me or update me over the status of my service I returned to the service desk only to be met with extreme attitude by one worker. I had stated I would like an update as it had been 3 hours and he snapped at me saying that because he didn't do my intake I needed to ask the other associate, who was on the phone (as to why I didn't ask him first). The other associate, who initially did my intake form, stated that they did update me through a text message. Not once was I informed at any point I would be getting texts along with those texts being the next process and that I needed to fill out everything. The communication was extremely poor and something you would never think to find at a dealership. The staff overall was just very rude and clearly was only interested in you if you were going to be spending thousands on a new car. I am highly disappointed by the professionalism, communication, and information this Mazda dealership put forth. Extremely disappointing and not the quality you expect when choosing a dealership over other service companies.
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July 2022 by Ina B.
I live in Calif. Had my 2006 "NC" MX5 serviced last year by a dealer here; got new front brake pads & resurfacing there for an exorbitant cost. Now need rear pads & resurfacing. Called two different Mazda dealers here to find out what kind of pads are the OEM's and how much they charge for the job. Both agreed rear OEM's are NFY7-26-48ZB; One they're organic, the other said semi-metallic, then both eventually admitted they were pretty much guessing and really didn't know. Blech. Also, both quoted 2 (TWO) hrs labor (at Calif ridiculous prices) plus $135 for the rear pads. I found Med Center Mazda surfing for my pads -- their Chat was super-friendly, they gave me the Parts Dept number, Barry (a really wonderful, patient, knowledgeable guy) knew For Sure these are Semi-Metallic (YAY) and quoted me under-$102 including shipping and everything (under-$60 for their "value" line but I like the real thing). So as soon as I know I can find a shop near me (California) who will install brake pads I buy from them (Alabama) and not rip me off for a 2-hour labor charge when the job takes just an hour, I'll order the pads. Thanks, Barry and Med Center for your helpfulness and integrity!
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May 2022 by Andria B.
Had a rocky experience at first buying a car I wanted and after everything turned out fine .
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April 2022 by Payton Myers
Parts department is a joke.
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October 2021 by Debra S.
I received excellent customer service from Med Center Mazda. I was looking online for a vehicle that I had decided on. I corresponded with Matt, the Sale's Manger, who was extremely nice. He answered questions through a series of emails and gave me a price when I requested it. I set up an appointment and Dewayne was my Salesman as I test drove my vehicle and made my decision. I met Matt in person, also, and he was great. Dewayne was an outstanding tutor in all of the electronic enhancements and operation of the vehicle. After my purchase, he set up my vehicle specifically for me and told me to call any time with questions. His knowledge was amazing and he was very engaging and nice. The financial manger was very nice as well. One thing that I did not experience at Med Center Mazda was a high pressure sale. The people here provide you with all the information you need and and you make the decision. One particularly impressive fact was that all the people I dealt with were long term employees of the dealership. I would definitely do business with Med Center Mazda in the future after the professional customer service I received.
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April 2021 by Adam Tidwell
Just bought our 2nd car (CX9)...great service and very polite people. (Ask for Dewayne)
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February 2021 by Sarah S.
I love this place. Great to buy a car and even better to service your car. I highly recommend you get your oil changed here.
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February 2021 by Doug G.
Visited Med Center Mazda to look at a used van I had seen online. Initial contact was with Anthony by phone. He was very friendly and helpful. Upon arrival at the dealership I was treated kinda like royalty even though I was only interested in a $15,000 used vehicle. I could not buy the vehicle without my wife seeing it the next day cause she stayed home. Anthony said for me to take it home and bring it back the next day. He even took the van and filled it up with gas for my trip. We returned the next day and had decided to buy the van. We were guided through the process and they gave us more than a fair price for our trade in. The finance guy made suggestions to help us get the best possible finance rate available. The whole process was virtually painless and didn't take long at all. In addition, the facility itself was impressive, very clean and all the staff practiced proper COVID precautions. They even provided snacks and drinks during our brief stay in the waiting area. My one regret was that we didn't buy a Mazda as I'm sure we would have been very happy with their service department too!
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November 2020 by RapidriseTTV
Sales representative, Barry Sundham went above and beyond in solving my issueHe is an excellent asset for MazdaFriendly and knowledgeable
