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March 2024 by Val W.
I was rear ended while sitting at a red light. The responsible party's insurance put me in a rental car while my car was repaired. I chose this Enterprise location because it's only about a minute from the repair shop that was working on my car. The transaction to get the car was very easy. The at fault's insurance paid for everything. I did have to provide a card for a $50 deposit that would be returned to me. The car, a Ford Escape, was clean and drove well. I dropped the car off three days later, which was easy as well. I have no complaints about the service I received.
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February 2024 by Tom Tal
I had a great experience with Sara and enterprise rent car office highly recommend
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January 2024 by Walter Mathis
Service is second to none with great vehicles available in a timely manner.
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December 2023 by Tamika M. Arnold
The vehicle selection was amazing, especially during the Thanksgiving holiday. The staff was totally amazing.
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December 2023 by Jenny Hope Marlow
I can't say enough positive things about this location. The employees are so precious and professional. They are blessed to have such amazing workers. Alexis was definitely someone worth recruiting as she was definitely a managerial person. Skylar was so precious, busy, and professional. These workers are rare these days!! Everything was seamless with the car.
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November 2023 by Sy Huynh
People at this Pelham location worked hard and provided me with excellent services. They even offered me free pick-up and drop-off so that I would not have to walk 4 miles each way! Highly recommended! Definitely will be back. Thank you very much, Sarah and Alexis.
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November 2023 by Angela Washington
We had a great experience with Alexis. We were compensated with a free upgrade for only a small waiting time and she really went out of her way to make sure everyone was taken care of and happy.
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October 2023 by Kisha Alvis
The rental car continued to have a tire leak as we were traveling. Late arriving to scheduled destination due to stopping multiple times to put air in tire. Car appeared to need a tire alignment as well. Traveling was difficult due to circumstances listed above.
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October 2023 by Josh Collum
Customer service in person is OK but good luck getting them to answer the phone. After returning a rental car I realized some documents of mine had been left in the glove box so I tried calling the location several times over the span of 2 weeks and never got a single person to puck up the phone, then I called corporate and explained the issue so corporate said they would email the location and have someone contact me directly and still there was no phone call after a week do I called back to corporate and repeated the issue and they said they would email the location and have then call me to which I said " a lot of good that's going to do they ignored my calls for now 3 weeks and they have ignored the email you guys send last week so what would make you think sending a second email is going to fix the problem " they couldn't give me an answer to that response that actually made any sense and at the time of this review it has now been around 2 months and I have yet to have anyone from this company reach out to me... I will not under any circumstances rent from this company again
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October 2023 by Dan S.
Car sales at this place are ridiculous. I wouldn't buy a stick a gum from this place. They are rude.
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September 2023 by LaTaeja Anderson
Angalea is the BEST! She made this process so quick, smooth, and easy for me. I’m recommending her to any and everybody looking to buy a car.
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July 2023 by Dee TooPretty
I'm a regular here due to my own car having issues that prevent any long distance travel. The staff are always attentive to my needs, always asking how they can make things better, and always nice and courteous. I don't really have any problems with any of the rentals that I've had other than not liking the speed or brakes needing replacement. But each time that I've had any problems the staff is very accommodating. I'd recommend this store to anyone with travel needs.
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May 2023 by DMac4
Enterprise in Pelham has been great. Sarah has treated me with the upmost respect and kindness. I had an issue with one of the rentals and it was replaced with no problems. So far I have rented from there about 4 times. Great customer service
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May 2023 by Kent M
My insurance set up a rental with Enterprise and I was met at Joe Hudson Collision Center, by Chloe, who wss on time, courteous, and helpful...She explained the rental contract and answered any.question I had ...Overall, my experience was perfect ...
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May 2023 by Tellie Walker
My experience every time with this location has been professional and top notch. They are always friendly and go above and beyond to make sure you are accommodated. They usually have a variety of cars to choose from.
