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February 2024 by Morgan Toland
I use informed delivery to keep track of what mail is coming when. I have discovered that anytime a card shows up to come in the mail, somehow it never makes it into our mailbox. It seems to me as if a post office employee at the Opelika post office or our mail delivery person is stealing the cards hoping to get cash out of them. I have to tell everyone to deliver any cards to a different address because of them never making it from the Opelika post office into our mailbox.
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February 2024 by Blaine Berry
Great experience and great customer service.
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February 2024 by Rhonda Dozier
NEVER DELIVER ON TIME AND MAKE UP FALSE REASONS ON WHY
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January 2024 by Yvonne Hawkins
On January 2, 2024, the line of customers extended to the main door of the facility. After standing in line for nearly 45 minutes, I was waited on by Wanda whom I had observed how she handled the various transactions presented to her by customers coming one after the other. Poor lady was the only postal worker on duty. Anyway, Wanda's work ethics are to be commended. Super customer service. Thank youWanda!
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December 2023 by Jennifer Cline
I have tried to get in touch with y’all for the past 4 days. I’ve called over 20 times. Out of that many times y’all have answered the phone but immediately put me on hold every time and never did I speak to anyone!! it’s absolutely ridiculous. You’re absolutely lazy and y’all need to find a better job because y’all do not know what y’all are doing and y’all do not care. I have a package at your facility that I am trying to make sure I can come get it when I come back into town because the person that delivered or was out for delivery couldn’t find my address which I find hilarious because I’ve had many things shipped to me at the exact same address. Worst post office I’ve ever dealt with in my entire life.
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December 2023 by Maria Kinnucan
I was personally greeted this morning by the mail carrier who made sure my lost package was delivered safely. Much appreciated.
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October 2023 by Mathew Nagle
every delivery they'll say i requested a pickup (i never have) and i've gone in-person to pickup where they'll say they dont have it
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October 2023 by aaa aaa
every delivery they'll say i requested a pickup (i never have) and i've gone in-person to pickup where they'll say they dont have it
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September 2023 by Carolina Noordermeer
Every time I’ve been there to mail something they have been very pleasant.
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August 2023 by Anthony Smith
WOW - Horrible post office.every aspect of this place just sucks. these people should be embarrassed, but they dont give a dam
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May 2023 by Amanda Reed
I had a package returned to sender today because according to the mail carrier, I had "moved" and "haven't lived at my address for a year"....I was home at said address with my door open and car in my driveway, where I've been living for 2 years now....I think they just mark stuff however and make all kinds of excuses just to not deliver the mail. I receive mail for so many different houses on my street and the next, that by the time I deliver it, I should be getting paid by the Post Office. The people are nice, but this is the most unreliable post office I've ever dealt with.
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May 2023 by Laney Teehee
I am a little frustrated because the post office didn’t deliver my package to my local post office in time though it was open long enough to do it and now my local post office is close, mind you it closes later than the Opelika one and I am not able to receive my package until Monday which is a little frustrating because I could’ve had it today if they would have delivered the package earlier. This has never happened to me before, so I don’t know where it went wrong.
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March 2023 by Kathy Barnes
Most of the time deliveries are made to my house and packages will be left in my front porch with no problem. For some reason, Sunday deliveries aren’t treated the same. Today, for example, a package was left out in the yard on the ground next to our travel trailer. It’s raining and the package got wet including what was in the package. Whoever delivered it could have at least placed it UNDER the travel trailer so it wouldn’t get rained on, if they didn’t want to go the extra mile and place it on my porch. That’s just lazy and disrespectful.
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March 2023 by Bipin Patel
This is a complete yall keep putting other people mail in my mailbox
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December 2022 by Jamie McGuire
I worked for the opelika, al post office for 4 months. I worked 14 days in a row in opelika and auburns office on my longest week, I was not paid for over week and scolded publicly when I complained. then I broke the base of my little toe while working on a rainy day and when I informed Amanda the supervisor she said I had to be let go. I asked if I could go to the hospital, she denied me saying I had to be fired. I asked to file for workers compensation, she said no I'm going to be let go because I'm too big of a liability for the office. When I finally did apply for workers compensation she attempted to reject the claim stating I didn't really hurt myself on the job. After spending hours on the phone with Human Resources, I found out she did not submit a personnel action request for so my claim, while approved by a confused dept of labor representative, took a lot longer to be approved and all the while I was not being Continuation of Pay as I was required to receive due to her not submitting that report. I was so intimidated by her refusal to allow any basic level of duty I transferred out of state.
