“This review is not for the Bank itself but rather an employee Mrs Audrey. My mom called to have checks printed and apparently that task was not attempted before we arrived to pick them up, Mrs Audrey instead of dismissing us along with the other tellers, stepped up and helped correct the situation. The bank itself was not a 5 star experience but Mrs Audrey made sure our experience worked out, so we really appreciated her customer service when the company's character overall was lacking.”
7AM - 7PM
1000 Jemison Ln, Mountain Brook“Eboni was very kind and helpful during my visit! She offers great customer service that made my visit pleasant and smooth. I definitely suggest doing your banking at this branch if possible!”
Open 24 hours
2407 Canterbury Rd, Mountain Brook“The MOUNTAIN BROOK branch closed and consolidated with the Crestline branch. There is no bank and no ATM at this location anymore. Picture of where ATM was, bricked up.”
“I've used this bank for my two businesses as well as my personal account and joint account with my spouse for years without issue. Everyone here is incredibly nice and helpful, and my bank/coffee shop trip is definitely my favorite errand of the week.”
“This retail bank is inside a grocery store. It's a convenient spot to use when you go to Western Market and do some grocery shopping or if you just need to run in for a moment to handle something with your account.”