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October 2023 by Lynn D
Been having my taxes prepared here since 2004. Absolutely the best! Ron is amazing. I won't use anyone else outside of his office.
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May 2023 by The Rubios Music
Extremely rude!I was explaining my question, and the lady who answered the phone hung up on me mid sentence!This was a land line, you can hear the entire “Hanging up on your face” movement going on. This was not an “I pressed the button by mistake”, this was pure rudeness!
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March 2023 by Gerard
This was my first experience with this tax filing service. I was very comfortable with Mr. Jowers and his professional handling of my tax obligation. I look forward to his assistance again next year. I am extremely grateful a friend of mine recommended checking him out. I am so much pleased with their service over the tax filing giant H&R Block.15 March 2023
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February 2023 by Brian Recher
Fast and efficient and accurate
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July 2022 by joel jowers
Many Years of Professional EXPERIENCE here to get Work Done Correctly with College Graduates!
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May 2021 by Toni Leake
Richard greenlee has been doing my taxes for many years I trust him and have great respect for him would never use anyone else
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May 2021 by Ricky Martin
Great service and friendly people.
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February 2021 by Vairy Ann Plum Boutwell
Good friendly and competent service.
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October 2020 by True R
I called this morning because I did my taxes with them for the past two years. I asked for my total refund amount which remind you I paid for their services and since I wasn’t able to access the information at the moment the woman at front desk asked for my name put me on hold came back asked me why I wanted the information to my dismay I replied, she then proceeded to tell me she didn’t have that information and she was busy and I would have to look at my copy when I got home. Very very unprofessional!!! I will be taking more action! She wasted time even putting me on hold! FYI Tell the customer your busy at the moment have them call back or take their number and give them a call back( tips for better customer service)
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April 2020 by Chloe Orban
Extremely rude over the phone. Answered my question with minimal information and then hung up on me. I refuse to file my taxes here ever again. I felt like an inconvenience rather than a client.
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March 2020 by Oneal Tillery
Have used them for 36 years have the up most respect for them and always been pleased with my experiences with them give them a very high 5
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February 2020 by Sharon Thomas
I called this morning because I did my taxes with them for the past two years. I asked for my total refund amount which remind you I paid for their services and since I wasn’t able to access the information at the moment the woman at front desk asked for my name put me on hold came back asked me why I wanted the information to my dismay I replied, she then proceeded to tell me she didn’t have that information and she was busy and I would have to look at my copy when I got home. Very very unprofessional!!! I will be taking more action! She wasted time even putting me on hold! FYI Tell the customer your busy at the moment have them call back or take their number and give them a call back( tips for better customer service)
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February 2020 by Sandy Stafford Stafford
I have always got good service at J & J thanks to Richard. Everyone is so nice and friendly
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February 2020 by Richard Harris
Fast, Professional service at a price a fraction of what I have paid at other tax services.
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January 2020 by Candie Sims
Disappointed. I simply called to check pricing for tax help. The lady who answered said 70 and up. I asked if I needed to come in to determine an exact price and she pretty much told me I do not need to come in at all if i need to do that. Some people have to budget every dollar and just need prices up front. Sorry for such an inconvenience
