November 2021 by Michael Dick
They are courteous, organized, reasonably priced and with the added convenience of having stores everywhere. Compare that with FedEx or UPS.
October 2021 by Jli
My husband and I have had three separate instances where this post office didn't properly hold or deliver our mail. Each time we have attempted to resolve it, the employees weren't helpful, made lame excuses, and had poor attitudes. Yesterday the employee also attempted to lie to my husband regarding the situation, and when he corrected her statement she gave him another completely unrelated excuse. Two other individuals in line were having the same issues, and said this has happened multiple times to them as well. Mishandling of mail is serious due to sensitivity reasons, and in some cases, can be a Federal offense; however, time and again the employees at this location have made it clear they do not care about the risk and harm being caused in the community by their irresponsibility.
October 2021 by Charlie Lansdell
It should not be this hard to talk to your post office… phone prompt is trash I just need to know where my mail is so I can come pick it up!!!
August 2021 by BURIAL BLING
not sure why the reviews are so low? everytime i come here i get quick and super nice service. had trouble choosing a box and the bald dude at the desk helped me find one. i go here 24/7. great and fast service
August 2021 by Aubrey Savery
I go here a lot, the people are really nice :)
August 2021 by Corey Nixon
Will not deliver standard size packages. Keeps holding them at hub. No explanation provided.
July 2021 by Roxi Brown
I will always choose the Wall Triana office over this one when possible. Frustrated 100% of the time I have to ship here on Saturdays. Asked a simple question about a package that was not showing active tracking 2 full days after being dropped off (also a frustration with this location). Was shut down with a non helpful answer of "it is not here." I asked a more specific question and she pretended like she didn't even hear me. Just handed me my recepit and said have a nice day.
July 2021 by Aaron Garrett
Ok so was tracking my package that I tracked was supposed to be here today....the funny thing is that my tracker said it was delivered. By the time I checked the mailbox and other parts of my house...my package was no where to be found. I just got an investigation underway.
July 2021 by Jonathan Blake
Not sure why this post office has such poor reviews. Have visited for stamps, mailing packages, and bulk amounts of mail in recent weeks and have had no issues in repeat visits. Extremely helpful staff, clearly knowledgeable and willing and happy to help.
June 2021 by Daniel C.
The USPS is absolutely and utterly useless. Without a doubt it should be scrapped, its business transferred to private industry capable of the minimal effort required to actually deliver things safely and on time. While the USPS as a whole is useless, this location is amongst the worst offenders. Consistently failing to sort and deliver mail on time and delaying key packages and correspondence.
June 2021 by Catherine Woods
Nobody answers the phone. I had no mail service yesterday 6/1/21, and I had time sensitive mail in my mailbox with the flag up since 6 am. I guess they just decided to skip Portal Lane yesterday. Now they don't answer the phone.
May 2021 by James K.
I personally think this post office is very efficient, friendly and professional. I do business there often and find them to be courteous and pleasant to deal with.
April 2021 by Hayley M
I've been using this post office for 5 years since I moved to Huntsville. The staff is always friendly and willing to help. If there are lines they usually get through them very quickly.
April 2021 by Alexsis Marie
The young lady Pat was absolutely wonderful. She was so helpful and Kind! God bless her and all workers like her !!!!!
January 2021 by Janet Massey
No customer service can not reach customer service to see why I Didn’t get mail.