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December 2023 by Teresa Wilson
I just received an outstanding hand car wash from On the Spot Auto Detail. The customer service, wait-time and attention to detail were top-notch. Shana and Ivan made this a great first experience for me at this location. I definitely recommend friends, family, everyone to patronize this business.
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December 2023 by Garrick Aube
Been going to On The Spot for years. Not only do they do a great job, but they offer a wide array of services as well. I've had paint repair, headlight restoration, and other services done there in addition to regular detailing, all top-notch. If you need a good place to get your car detailed, don't hesitate to go to On The Spot!
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December 2023 by MrRbnsn at Home
Great customer service. My Subaru looks better than it has since we bought it. I will definitely be going back.
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November 2023 by Josh Grimes
I have been taking my vehicles to On the Soot for a few years now. they do an amazing job. I’ve had window tint, ceramic coating and tons of full service washes. Their prices are more than reasonable and all of the staff take their time and treat your vehicle like it’s their own.
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November 2023 by Aimee McFarlin
We had a wonderful experience with on the spot. If you’ve ever had to ship a vehicle overseas you or know what a pain it can be must be completely clean inside and out. Well let me tell you they delivered. Our bronco was a first time go! Every single person we interacted with was awesome! Thank you on the spot!!!Service: Full body wash
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November 2023 by Nicki Cleghorn
Used their Mobile service today and it was Amazing!! my car looks so good!! Great price and customer service!!
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October 2023 by Teena O.
Great service today and they are fast. I came in to use a gift certificate and it was not a problem. Helpful and friendly staff. Free snacks and water. Clean restrooms. Great products to purchase and was able to watch football while I waited on my vehicle
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October 2023 by Paul Williamson
They did an amazing job. They were very friendly and knowledgeable. They were patient with me as I asked a lot of questions. I will definitely bring my car back.
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October 2023 by Jennie Scarbrough
Update: On The Spot contacted me to correct any issues from before with no problems. I’m not really sure where the disconnect was. I appreciate their quick response! I was able to use the mobile car wash - the two guys that came out did an excellent job. Will definitely use the mobile car wash again!I give two stars because I LOVED their service at the University Drive location. They paid high attention to detail & and I really felt like they did not miss a spot interior OR exterior. I'm disappointed in the business change over.Moving forward, I was excited to see I received some coupons via email encouraging me to purchase new services at the Madison or Huntsville location. I did my research on the website and found some services I might be interested in. However the book via website option showed prices, but would not allow me to book (totally fine). I called in to book the services & was told a completely different price. When I questioned why the price difference, I was told the option I requested was simply not available.I hate to say I feel like it's false advertisement, but it is. I chose not to proceed with booking any services, and no effort was made to keep my business. I know this is NOT the usual experience OTS provides, but it has deterred me from calling again.
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October 2023 by Mikayla Mattocks
After numerous roadtrips with my Dalmatians my car was filthy and infested with their hair. There was not an inch not touched with dog hair. I tried on my own to remove it and failed miserably. When I took my vehicle here I had the mindset that I’d be grateful if they could get at least half the hair… They got it ALL. I’ve never been so impressed. On top of that, they got the soup out that I spilled. My car looks like it’s fresh off the dealership lot. Thank you so much! 10/10 Highly recommend this spot and I will be coming back for all my car cleaning needs.
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September 2023 by Robert Scott
0 stars if it was possible. Took my car and asked for Full Service wash and wax, 4 out of 10 and that is being generous. Still had plenty of bugs on the front and didn't even buff out the wax on the rocker panels. The worst part, they somehow actually made the interior more dirty. Sweaty hand prints everywhere on the seats, didn't even attempt to even wipe down the interior. It looks like they spent about 5 seconds vacuuming and didn't even touch the center console(which is included in that package). To be clear, the interior looked almost the exact same as it did when I dropped it off except, trade a little vacuuming for noticeable hand prints all over the interior. Sticks, literal sticks, were still on the floor mats. $95 for that? Absolutely terrible for my first experience. I've had much better for $30. It was very apparent the guys cleaning it were not told the package I requested. I should have been skeptical when it they called and said it was ready so quickly. Never Again!!!!
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August 2023 by Erin Leslie Z.
They took good care of my car (I just traded in) and my mom's car (while she was here visiting). We did detail work on mine once, but mostly just had car washes when she was here taking care of me during my cancer treatment. 12/10 recommend.
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June 2023 by John Stonestreet
Very professional and exceptional service. They tinted the windows on my new Camaro and did a wonderful job! This is where you need to get your windows tinted! A++
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June 2023 by Bruce Tucker
My front windshield got broken and left glass all over the interior of my car. The folks at On-The-Spot did a GREAT job getting rid of all the glass and making the car look good as new. They charge a fee when there is a biohazard, like broken glass. But, they were able to clean up the mess when a regular shop-vac couldn't get it all. The whole interior looked perfect when they were done with it. Super friendly staff. I would definitely go there again.Services: Full body wash
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May 2023 by Karl W.
Convenient location friendly staff providing quality service at a good value. Walk in accepted.
