December 2021 by Jasmine Fleming
I called a week ago to get them to request a prescription from another pharmacy (my doctor sent the med to the wrong pharmacy). They confirmed the request, but didn’t tell me it took 24-48 hours for that type of request. They told me about the 24-48 hour wait after I called later to see if it was ready. Now, a week later, I just called back. They said they don’t have it and they can’t fill it because they can only transfer prescriptions that have already been filled once at the initial pharmacy. They never contacted me or never once told me they wouldn’t be able to fill the prescription. I’ve been waiting for a week for a prescription they won’t fill. This plus the fact that they often take weeks to get my prescriptions in stock are the reasons I will no longer be using this pharmacy.
December 2021 by Matthew Edwards
Extremely rude staff. They did not receive my prescription from my doctor. So I tried to confirm with them what their fax number was, and all the lady would tell me is 'We do not give that information out'. My doctor only sends fax prescriptions. It is ridiculous the protocol I have to go through just to make sure a pharmacy has received my prescription in the format they want it and exactly how they expect to read it. Such a hassle. Its like I have to be a supervisor just to get simple medication. Looks like I'll be taking my business somewhere where they can make it easy on me.
November 2021 by Janet Stephens
They are working so hard in this pharmacy, but they took some time today to help us figure out our insurance. They saved us money while making us feel heard and cared for. I’m so glad we get all of our prescriptions through them. Because of COVID, they’ve been short-staffed a few times, which means it has taken a little longer to get our prescriptions. However, I’d rather it take a little longer because that means they’re taking the time to make sure there aren’t any mistakes or problems.
October 2021 by Matt M.
they never had anything i need gosh darn they've definitely yeed their last haw jhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhyhyyhyyhhhhhhhhhhhhhhhhhhhhhyyyyyyyyhhhhhhhhhhhh
October 2021 by killthedead j
If you like having to wait 4hrs for prescriptions just to find out it was not completely filled and then have them say "you have to come back in another hour and a half" and then still deal with extremely rude customer service, this pharmacy is for you! It has never been such a chore to get prescriptions before I started using this pharmacy. I have used it 3 times and each time has been the same! Luckily, I do not have to continue to use it and will not again in the future. It is well worth the drive across town to avoid this pharmacy!!
October 2021 by Trey Bowen
Every time I come here when my kids medicine is supposed to be ready, I have to wait over 30 minutes to get it done. If I had a choice to go somewhere else I would.
July 2021 by Karolyn Jones
Terrible customer service. I had to wait 5 hours before they had my prescription ready.
July 2021 by Victoria Ahrendsen
I’ve been going to this particular Kroger Pharmacy for 5-6 years, and have never had any issues.
June 2021 by Melissa Crabtree
Kroger Pharmacy staff has always been very pleasant and helpful with taking care of my needs. They have also saved me serious money on prescriptions which I had no insurance coverage.
May 2021 by Ty Sharp
Went to go get my J&J vaccine and the folks at the pharmacy were very professional and charismatic!
May 2021 by beki_ bean07
Good pharmacy. Staff seems stressed sometimes but I have not had any issues getting my prescription.
April 2021 by Shake B
Worst pharmacy experience that I’ve ever had. 100% don’t recommend. I wish I could give 0 stars.
April 2021 by Allen M.
I don't blame the employees or workers, but this store is the most poorly managed Kroger I have ever shopped in. Needs more oversight from corporate and a new management team that cares about what they are doing.
February 2021 by Zack M.
Excellent products. Excellent prices. Build one near my house please. Kroger much greater than publix. Team Kroger for life
February 2021 by Michelle Stiles
Very efficient and helpful.