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February 2024 by Dan Norris
It's been awhile since I needed body work and painting, but you won't find anyone better in north Alabama
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February 2024 by Natural Lice Removal
I had my Alfa Romeo repaired here in Aug/Sept if 2023 referred through Geico. I'm not happy with the results of them replacing my hood or the paint job. Poor installation of hood and bad unfinished paint job which is rough in areas and not color not matching. Called them to make them aware of the issue, and they realigned the hood that still isn't aligned the way it should be per Alfa Romeo dealer. The paint does not match the car at all. They need to redo the paint and align my hood correctly, which they were paid to do. Please reach out to me to get this resolved. Thanks
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February 2024 by Corey Britton
This place did a great job taking care of getting my car fixed from the first phone call to set up an appointment all the way to picking up my repaired vehicle. They even worked with me to bring back my car so that a few areas could be adjusted after completion of repairs. I mostly dealt with Nick, who was outstanding.
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February 2024 by Maggie Blanton
Quote for cash repair was 7x more expensive than other local body shops
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February 2024 by Ashlyn Wharton
Best of the best! Friendly, dependable, and time-efficient. These are the kind of people you hope you get when you need a service. Top notch and respectful team. They get down. Go Eagle!
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January 2024 by Ed “pino” Gonz
Rude customer service at the front desk, asked the lady about after market painting.. no eye contact, no looking in my direction.. just a mumble “no” and silence.. like ok then, guess that’s a no.. thank you for the explanation and your kindness
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November 2023 by Dave Lear
Rob does great work and has fair pricing. Good stuff!
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November 2023 by Robert Carruthers
Friendly staff! Owner and staff took really good care of my car and got it done as fast as they could! Will definitely use again if needed. New bumper looks great!Service: Body & Trim
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November 2023 by Rochelle Selvey
These people are snakes, they will lie to you and steal your money. After months on waiting to get my car in, they got me in but did not have all the parts needed. After a week they needed another week I was in a rental. They told me not to worry about they would contact my insurance. Came back to pick up my car still not ready bubbles in the paint. Some parts not even painted. Came back a 3rd time job still was not complete. After 4 weeks in a rental they never once communicated that insurance was up with rental now a 1400 bill later they refuse to help with there part. Nick is NOT TRUSTWORTHY!
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November 2023 by Michael Selvey
Dishonest and incompetent.They tried to pass off lousy repairs on three occasions. We had unpainted parts, large bubbles in the paint, cracked replacement parts because they didn't know how to install a bumper correctly. Kept me in a rental vehicle an additional month and they promised communication was being made with State Farm. Not a single record of contact with State Farm and I am now responsible for an additional $1400 to cover the rental vehicle all because the promised communication never happened.Nick is arrogant, dishonest, ignorant and does incompetent work. This establishment should really not be in business. Reading reviews on here and it appears I am not the only one he has deceived.Service: Body & Trim
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November 2023 by Michael S.
Dishonest and incompetent.They tried to pass off lousy repairs on three occasions. We had unpainted parts, large bubbles in the paint, cracked replacement parts because they didn't know how to install a bumper correctly. Kept me in a rental vehicle an additional month and they promised communication was being made with State Farm. Not a single record of contact with State Farm and I am now responsible for an additional $1400 to cover the rental vehicle all because the promised communication never happened.Nick is arrogant, dishonest, ignorant and does incompetent work. This establishment should really not be in business. Reading reviews on here and it appears I am not the only one he has deceived.
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October 2023 by Odele
I have never seen someone as arrogant and dismissive as this owner! You get mad because you did not check the repair before you hand a customer the key! An automatic response should be, "I am sorry it's a simple fix. I can pull it around back and get this taken care of!" Instead, you decide to yell at someone because you don't like what they tell you! You also put your hand on their shoulder and get mad when they say don't touch them!.....some advice, don't do that to anyone on the street!.....me included! I guess thats why you ran and hid in the back somewhere. Your microaggressions were certainly real and I would never recommend this shop! This is my condensed story, but stick with a better collision repair company! Not everyone is rude here though, Rusty is a great person & communicator! Also the front desk person was great! No matter what you do in life, do it to the best of your ability!!! Enjoy what you do or get a different job!Update:Prayers to the owner! Coming up with BAD lies instead of saying, "I'm sorry you feel like you had a bad experience!" Just leave it alone & Please grow up! You messed up! Do it right the first time! I have never seen an owner that does not check the quality of their work/workers!!! As an owner I would take initiative like your manager who rectified the issue and said he would fix it! Not walk away like a little girl because someone asked them not to touch em! ? ?......I paid my deductible, the rest of the money had NOTHING to do with me! Learn to communicate better with the adjuster to get the rest of payment! I guess YOU sterotype this situation as I cannot pay! Again, shout out to the people who help to keep your business alive, as mentioned in the last post! They were great & demonstrated customerservice!Services: Painting
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September 2023 by JoAnna Minneci (ChefJoAnna)
Very friendly guys, (and the receptionist is a sweetheart!) I had work done on my car after I hit a deer (or should I say the deer hit me), and the follow-up AND follow through were amazing. I TRUST THIS PLACE. Not only did they do an excellent job on the car, pricing is fair and they are honest. Would not hesitate to bring my car back here and I have already referred several people to Eagle. More than five stars if I could!!
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September 2023 by Taehoon Kim
Literally the worst service. Highly recommend to find another repair shop. When I asked for a quote, the repair guy told me it would be $1,300, told him back I wanted to drop off the car and want to see the quotation, swear that was it. Then he literally got mad at me for trying to make compensation. First of all, I didn't try to make compensation just wanted to see the quote that's all. But even if I was trying to make deal with the price really can't understand why he has to be so mad at the customer for it. Its been already more than 1 month of waiting at the point so I was nervous it would be much more delayed if I move the repair shop. So I called him back to say sorry and it was a misconception, his answer was don’t ever try to make compensation I’m offering the best price he can.Anyway I thought he was over acting for some reasons and felt very sneaky, I just moved to another shop. My car got fixed in 3 weeks for $600 at the other shop.Theres no reason to get your car repaired in a over price with the worst communication of service.
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September 2023 by Brittany Gideon
Great Repair shop! My car looks like it’s new off the lot! I’m very pleased with the work Eagle Collision has done. I would recommend them to my family and friends!
