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May 2024 by Caroline Hales
Wonderful experience at Cricket in Jasper Brown straight hair girl was wonderfil I think her name was breanna.Will be coming to this cricket for new on don’t go to sumiton
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April 2024 by Jeanie Key
I went inside to pay my bill this time cause I had to add another line.. let me just say, I've been in a few times before to pay my bill, and no one has ever treated me like this lady did that day.. she saved me so much money that day I was jumping for joy.. I tried to give her 20 bucks for helping me so much, she wouldn't take it.. so I have been giving back these couple of days, by buying people's breakfast.. I love doing things like that when I can.. go to cricket.. you won't regret it..
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March 2024 by Kimberly Files
The people in the office are horrible!! All 3 times I've been in there they are rude an don't wanna help you. They told me one price on a iPhone. I came back the next day like I said I was an the other girl charged me a 100 more dollars saying the first employee lies to me. Not to mention they both were vaping an blowing in strait in my face!!!
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March 2024 by Mata Construction
Very horrible service! Rude as can be. As soon as you walk thru that door telling you “what you want” “what” “what” get better people that actually want to work and help customers out. Went to cricket @ sumiton they helped me was very satisfied bought a phone and answered all my questions.
Do better Jasper cricket
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January 2024 by Marcia
The Sumiton location was horrible and had no clue about what was happening with my order and the Jasper location was very knowledgeable
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November 2023 by Darcey Kinser
Nice people
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August 2023 by Jennifer Austin
Tried canceling our hot spot and they refused to refund the charge even though they took the payment a day early.
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July 2023 by Stephen Gray
Terrie experience. Employee knew nothing bout his job.
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July 2023 by David Mckenney
Poor service
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July 2023 by Linda Hyche Sides
They fixed me up, ?
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July 2023 by James Hicks
Looking for a different phone company, they could not help, as they are part of ATT. End of story nuff said...
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November 2022 by Mary Bailey
The Cricket representative who helped me on 11/09/2022 in the Jasper location went above and beyond the normal to be helpful and help me get my ACB transferred to Cricket. She was very knowledgeable and polite. I would definitely recommend Cricket if you're looking for a new phone carrier.
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October 2022 by Andy Y
Great service. Unlimited plans and a wide variety of phones
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August 2022 by Cassie jo Busby
I've been with cricket five years now. This month I decided to bridge pay my bill. They said 33 dollars was due then and the rest 54 dollars in 7 days we'll I paid 50 and that left 40 well my mom went down to the store and paid the 40.so that ment our bill was paid. They cut our phones off said there was still 23 dollars owed. We had to go all the way down there. They fixed it but not without us haveing to waste a trip to Jasper and the agravaion. Plus our online statement didn't match up to what we paid. Something's not right there. So if u use cricket u better get a paper receipt anytime u pay in store.
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July 2022 by Ace Hart
This is the worst Cricket location I've ever been to. There is no information posted next to the phones on display and some of the phones won't even turn on. I asked the salesperson basic questions (how much RAM, how much storage, etc.) And she's having to Google everything I ask. Service was so unprofessional and clearly untrained. This is a management issue.Go to the one in Alabaster instead. They're much better.
