Most of the Pharmacy staff at their Univ. Dr location are exceptional and a few are terrible, nasty and rude.
January 2023
I have had multiple bad experiences with grocery pick up at this store. This last time I waited in the parking lot for over 45 minutes to have them bring out the order. No apology or compensation offered. Wish they would adjust the amount of pick ups they offer in time limits if they don't have the staff.
June 2022
Been a customer at another pharmacy, was physically fed up with incompetence with them. Just by a fluke my wife had switch pharmacies. And wow what a difference. Kroger's is always professional and knowledgeable. Hardly ever more than 1 or 2 people in line, the wait is never over 5 minutes. Now it's my new, trusted pharmacy.
