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January 2024 by Anthony Thompson
Always awesome. Don’t forget to use your coupons. We saved $107 off of $280. Yeah me!!
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January 2024 by Mindy M
This location is consistently extremely understaffed and lacking in stock. I went for a specific item that was listed as having multiple in stock. I looked exactly where it would be and didn’t find it. I went to ask an employee, and there were only three on a Saturday: one cutting fabric with at least five people in line, one at the cash register, and another running around dealing with a customer call looking stressed out. I couldn’t find the item in the end, but I wasn’t that heartbroken, because the line was extremely long and slow. The line was so long that it reached back into an aisle. Joann is also extremely overpriced anyway. I genuinely feel bad for the employees that do work there that are always overworked and stressed. They definitely need to hire multiple more employees.
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January 2024 by Lisa Baker
The employees are super nice and helpful, but the store itself is always poorly stocked. I have been in a half a dozen times and always walk out without what I went in for. The embroidery aisle is a joke.
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January 2024 by Karin Treski
The staff makes this store a place to shop again and again
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January 2024 by Lucia Rowe
I love this store ! Everyone is so nice and helpful . They have great prices on fabrics and good selection .
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November 2023 by Paula Williams
I was super impressed by the help given to me by the store manager, Krista, on a recent visit. I explained to her the project I was working on, and she helped me shop for everything I needed to make my project a success. She was incredibly patient with me, and I will definitely return to Joann and hopefully have the same wonderful experience!
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November 2023 by Paul B
Store is a disorganized, sloppy mess. Things are all over the place and not even in the isles where they belong. Unhelpful employees are just that - unhelpful. If items are claimed to be in stock but not where they belong on the shelf, you’re on your own, because the employees will show no interest in assisting. At all.Cheaper prices online anyway.
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November 2023 by Dana Chapman
I was able to find a little of the particular yarn I was looking for. But, not as good a selection as I would have liked to find. But, service, cleanliness, and overall selection is really pretty good.
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September 2023 by LordCaptainBamboo
I like to buy the fat quarter fabrics to sew doll clothes with, Rainbow High dolls, not the big kind like American Girls. They have a decent enough selection of fabrics with very small patterns. They also have a wide range of thread colors, including shiny ones.
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September 2023 by Chynna Gross
The cashier at the front during my experience was absolutely amazing! He handled guests with calmness and kindness the entirety of my time in store. Even witnessed an issue and the manager who stepped in to help was exceptional as well. Love this location!
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June 2023 by David
Great store for quilter or fleece blankets. Very poor and small selection of fashion fabrics. In a city this size is disappointing
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April 2023 by Patricia Muellen
Go see Rylee! She helped me so much in the sewing section, the confusion of patterns for a beginner sewer. Thanks for your patience!
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April 2023 by Margo B.
I bought the wrong yarn, took it back to exchange, and the employees were super nice and very helpful. Great service and merchandise selections!
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March 2023 by Tikeela Burgess
The women that work in that store are simply fantastic All the time! No matter what time of day I go they are all so pleasant and so happy & that alone is the best environment you would love shopping at. They make every experience you have wonderful, eventful, helpful , and they are so knowledgeable. Their boss should be very proud of the staff that's located the University Drive store!
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March 2023 by Kristy King
Always helpful. Answers any questions I have. If they don’t have something there is usually someone with a suggestion on where to get it