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October 2023 by iPUSH Media LLC
Today I made a withdrawal from my account with my Drivers License, Debit card and account number.The teller said there may be a problem, after then she asked me where the money I’m seeking to withdraw came from .According to the teller she needed to type it in her computer because it asked for it and it’s was part of the override process.I proceeded to ask her is that a normal practice for a customer to verbally explain where the money came from this in the account that they would like to withdraw. She reply. Yes it’s a part of the override process.I told her I have withdrew more money than this before to purchase a car, and I have never had to explain where my money comes from in front of a teller and also with customers in line behind me.This was a super super embarrassing ordeal for me. I am a basketball coach and entrepreneur. He had to explain that the money that I would like to withdraw out of my account is to go towards our basketball team spirit pack.One of the most embarrassing moments in my life this is so sad PNC BANK .
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September 2023 by Jeremy Smith
I've been trying for multiple days to speak to someone on the phone and they never answer. It rings indefinitely. Made a trip to the branch on my lunch break only to be told the banker takes lunch at the same time. Super helpful to get an account closed so I can stop wasting the maintenance fee each month. You see the problem here? I can't close the account I no longer use because it's impossible to get any service. Makes perfect sense and reinforces my decision to end the banking relationship after 10 plus years. Way to go team, keep up the great work.
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July 2023 by Chris
Extremely slow service! Drive through wait time is unacceptable, average 10 minutes per car. It took me 30 minutes and I was the third car in line.
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May 2023 by Angee Whitt
Great friendly people ready to show great customer service
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May 2023 by Anthony Hall
Awesome
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November 2022 by Jesse Humphryes
2% to cash a check that alot to cash a check they said it's because they want to to get a account I would never get a account here there service and there employee are very horrible this bank needs to close there door and now compass bank has sold out to them crazy compass bank was 10 times better then PNC bank
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June 2022 by Joyce Witherspoon
This is a Bank.
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February 2022 by Melissa Mills
THEY ARE TERRIBLE AT CUSTOMER SERVICE AND JUST HATEFUL WHEN YOU HAVE TO CALL THEM.I waited on the line for 45 minutes just to be transferred to a foreign person because the banker didn't feel like answering my question which was what is the bank address for ach deposits.
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September 2020 by Kelly Taylor
How can a bank close a account and not say anything to a person and yes there is money in the account. Now they acting like they don't where the check is they said they sent out for the amount that was in the account.Maybe its time to talk to a lawyer?
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August 2020 by Chris Lee
I went to load money on my card at the atm. And the app was grayed out when it should be blue for you to add money i called on to reported on Monday and the teller said it was working i drove back there after work to find the same issue i don't understand what is happening
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June 2020 by Angela Goggins
ridiculously slow!