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January 2024 by Debra Sanders
I only gave it a 1 because there is no option to give it a zero. The girl on the sales floor that asked us if we were finding everything OK, and offered to help was exceptional. However, the cashiers were literally every definition of horrible and unprofessional. There was a skinny cashier with a toboggan on that is the epitome of a horrible and racist employee. We put the items back and explained why we were no longer making the purchase to the sweet sales girl on the floor. We won't be back to Riverchase Galleria Victoria Secret.
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January 2024 by Lawrence Winrowjr
Always gas something for me......i mean my wife! LOL
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December 2023 by Amanda Seeley
Nice! Well Kept Store! Nice Discounts! I Love Victoria Secret Stores! Always Quality!
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December 2023 by Sharon Gamble
Look forward every year around this time 2 go 2 Victoria Secrets for all the specials
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November 2023 by Holly Nevin
Very helpful staff very well lite store and very organized
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September 2023 by fatima davila silva
Terrible and rude customer service!! Every time I go girls that work there, are very rude and have attitude. Not not mention the cashier at vs is never available.
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August 2023 by Jodie Shipman
Customer service is great! Product selection and pricing aren't great.
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May 2023 by Monica Last-Name
Alyssa, the store manager, was rude and unprofessional. I usually make online purchases at VS and my one store visit was an awful experience.I was clearly there to buy several items, but she pushed my business out. Maybe she was having a bad day, but because of her I chose not to give this store my business. A manager should have some control over of her attitude.
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April 2023 by Addison Yow
They were rude on the phone and just hung up out of nowhere for no reason-
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March 2023 by Puri Hondall
helped me find the right size bra thank you ? love the push up bras
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January 2023 by Brandi Gibson
Super unfriendly and unprofessional. The day I bought my bras the cashier was super nice and helpful. However they didn’t fit so sent my boyfriend back to exchange them. He couldn’t find the size I needed and no one would help him. So he ended up refunding the amount instead. Find better employees. Might as well have self checkout if the employees are going to be a waste of space and time.
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January 2023 by Heather Rentfrow
Great selection! Only complaint is that there weren't as many options in size Large. But they could have just been low in stock as it was close to Christmas
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December 2022 by Tammy Adkins
I love to shop in the Pink store. They have sales and I like their sweatshirts and lounge wear. If you sign up for their emails, you can usually catch a sale or 25% off. It is worth signing up for.
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December 2022 by Saltofjoy
Strange set up, went to wait to check out and cashier had me go to other main room and wait in line (no one else in line, just customer at counter in both places) only to come and get me less than 1 minute later to walk back to her counter in other location. Was a waste of her time as well as mine
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November 2022 by Sonya M.
Horrible customer service. We came in the store unbeknownst that they were closing five minutes. The person at the front said nothing and the girl who stopped to help us never mentioned anything until after she measured the ladies in my group. She told us that they were about to close, but it was fine because we were already in the store. We apologized and said that we were unaware that they were closing. After the ladies tried on garments another woman approached us rudely stating that they were closed and we could order at the register. I explained to the very rude woman what happened, but she was dismissive. I was done at that point and we decided not to purchase anything. They need to work on their communication and customer service.
