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January 2024 by ben__dovr420
Terrible customer service. After waiting over an hour for a delivery of 1 pizza, I called to see where it was. The person on the phone said 10-15 min and if there’s a problem with the food when it shows up call us back. Then proceeded to end the call.
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December 2023 by Colin Huckestein
My only call to this location went something like:Employee: Thank you for calling Papa John's, is this carryout or delivery?Me: Carryout please.Employee: Thank you sir. Would you like to try our extra large pepperoni pizza?Me: I actually was going to do a pepperoni with the stuffed crust.Employee: ....I'm sorry sir, we are currently closed for carryout would you like to order delivery?Me: Didn't you start taking my order after I told you it was carryout?Employee: No sir, you started talking and I was being respectful.Turns out they don't deliver to my address either. Place is a joke.
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November 2023 by Quintearia Bennett
Worst experience ever . I told the manager my food wasn’t made correctly and I was told to just not eat papa John’s anymore. Customer service was horrible. I will never order here again based off what I was told by a manager.
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September 2023 by Owen S.
Store does not answer phone. Regularly ignores online orders. Expect a 2 hour delay at a minimum.
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September 2023 by Kaylan B.
Food is mediocre, staff is incredibly rude and has HORRIBLE customer service. Horrible management who thinks they are smart when it comes to referring customer concerns to customer service (which is the store number)
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July 2023 by Brad Crawford
Manager at this location is confrontational and downright rude to his customers. I didn't get the extra sauces I ordered, but I didn't want to make a big deal about it, so the next time I ordered I just told him that I never got my sauce previously and asked if he could include some. He climbed my tree like I was the problem. He demand that next time I call right away.So I did... The next order came without my extra paid for sauce AGAIN, so I called the store. The guy asked me if I wanted them refunded or delivered. I asked for delivery (after-all, the only reason I ordered them in the first place is because I wanted them). We hung up and I never heard from them again. No sauce and no refund. These guys are thieves, and obnoxious ones at that.
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July 2023 by Rita Taufique
We always enjoy ordering from Papa Johns app. The other day the app was giving me trouble with my order and I accidentally ordered the same thing twice. They were kind enough to call me to let me know that my order was duplicated. Very wonderful customer service.
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June 2023 by hassan mothana
Very bad costumer service. I try to make order like my usual it’s take me for ever try to call back never pick up ?
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June 2023 by Michele
Nice large store. Friendly staff.
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June 2023 by Kaylan Brown
This is the 6cheese cheese sticks that I had to wait 30 minutes for. I made the order online so I can’t even get my money back.
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May 2023 by Michele W
Nice large store. Friendly staff.
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April 2023 by Taniyia Byrd
Never had issues with this location. Pizzas are always good , hot and fresh.
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February 2023 by Chris G.
This store sucks. Delivery was supposed to be 30-45. 1.5 hours later we received cold pizza and a liar for door dash delivery.
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January 2023 by Madelyn Martin
I typically always order from this location and everyone is always super nice! A few nights ago i decided to order some pizzas around 6:30, i knew it would be a minute since that’s dinner rush. I had a 31-41 minute timer and it was done in about half of that! The pizza was delicious and looked great. Everyone who worked Sunday night on Jan. 22 deserve a raise!
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January 2023 by Patriot Lightning
Food is always good and prep-times from order to pickup are consistent. I know that inflation has had a severe impact on food prices, but my only complaint is that a similar food order from Domino's is about 30% less expensive. We can always argue quality and taste because it's subjective to each and every individual; I happen to like both places. 90% of the times (off-peak) when I order from this location everything goes smoothly. Personally, picking up my own order always works better than waiting on delivery because I can count on the prep time being accurate. Delivery is hit-or-miss depending on staffing for that particular day.