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December 2023 by Teirra White
Customer service was excellent! Best experience I’ve had!
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December 2023 by Felicia K
Tax preparer Ashley Cox is a rockstar!! She was quick and friendly throughout the process. I was in and out of Jackson Hewitt is less than 20 minutes.
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October 2023 by chinika jewell
Tax preparer Jason Gravitt was extremely thorough and understanding!! He’s quite knowledgeable and can explain any questions or concerns you may have. I strongly suggest going to see him for all of your tax needs!!
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April 2023 by Kiana Little
Jason Gravitt was AMAZING! He knew everything when it came to my tax return. He answered every question that I asked him regarding the filing process. I will definitely be back. Thank you so much, Jason!
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April 2023 by Matthew Henton
This is my second year coming to this business. My tax preparer was Jason Gravitt and he really took his time in both teaching and explaining my options. Worth every penny.
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April 2023 by Braxton Bell
Very Nice, Helpful, Knowledgable—Fast and Easy.I was in and out in under 10 minutes.Highly recommend the Hoover Highway 150 location next to Sams. Overall great job.
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April 2023 by Asmond Hawk
Mrs. Ashley was amazing, I filed for the first time on my own, and it was a professional experience that helped me understand the process. It left me worry free and I would recommend anyone to file here!
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March 2023 by orna Parker
Excellent experience! Ashley Cox was wonderful. She helped me understand how my tax return processed.
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March 2023 by Mary Green
With in the last 3 years with this company filling my taxes return I'm really not happy at all. Out of these years with this year having to pay back 8,000 dollars during my retirement. I'm really upset. But what can I do but to pay. After having to pay over 3,000 dollars this year and still has to pay over 200.00 dollars to have the return fill out. Ending my retirement.
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March 2023 by Ronald Thomas
The staff was very helpful and prompt. My tax returns were completed quickly. My follow up questions were handled very efficiently.
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March 2023 by Rafael Delgado
Great place. My wife and I felt super comfortable that our taxes were done correctly. We feel that we don't have to worry about being audited or other IRS funny business because Ashley Cox was super knowledgeable, professional, and very willing to answer each and every question we had, and assuage any worries we might have had. Not gonna lie, it costs a pretty penny, but I'd rather pay what I need to pay to get something so important done right. I highly recommend this specific Jackson Hewitt and it's tax professional, Ashley Cox.
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March 2023 by J.R. Brown
Neola is the greatest! I was in over my head in tax debt, but she showed me the professional assistance to get me at a much lower amount. I would 100% recommend her! Go Jackson Hewitt! Thank God for this place...
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March 2023 by Queen Sunshine
I would like to say the customer service team was so phenomenal and courteous I was very impressed with the friendly service and happy smiles of mannerisms. I truly recommend the Hoover location their is definitely What you call southern hospitality in Sweet Home Hoover Alabama.
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March 2023 by Evan Benison
I was helped by Mrs Ashley and she was wonderful. Made my experience smooth and easy. Thank you
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March 2023 by Mcclia Holder
Today I come in to file and Ms. Ashley was my tax consultant and she was awesome. She was very knowledgeable and professional. Anyone who needs to file ask for Ms. Ashley.