April 2021 by Catherine Byne
The staff at the Hoover office were excellent. They did a better job than the accountant we used last year.
March 2021 by Amber H
After trying to file my taxes on my own and failing I decided to set up an appointment with someone who knew what they were doing. I set an appointment online with Jackson Hewitt. I’ve never filed with them but have heard great things. Once I arrived I was greeted by Dominique. She explained what I needed to do and proceeded to do my taxes. She’s professional, nice, and pretty funny. Taxes were done in 30min! I recommend this location and also seeing Dominique for you tax assistance!
March 2021 by Elle Mostly
Great location for tax preparation. Been filing with them for fours years and the associates are always great. This year, Dominique was no exception. Friendly, professional, clear, knowledgeable and courteous. All around great experience today.
March 2021 by Alexandria Gamble
By far the best customer service experience I've had. Dominique was so professional and beyond helpful. She broke down information I was confused on due to the pandemic and what she didn't know she called to verify. When I say I'm getting back more than expected I feel blessed to have worked with Dominique at the Hoover Jackson Hewitt and will only go to that location from here on. Thank you Dominique
March 2021 by Mitchell Gibson
It's sadThat I have to call other Jackson Hewitt'sBecause this Jackson Hewitt claims they're always busy my fiancee filed her taxes Feb 8this and got hers back before me and I filed Jan 15 and still ain't seen anything, so I'm trying to call and get information about my refund and I have to call other Jackson Hewitt's in order to get an answer, and I know it depends on the government and meta bank, but when he signed me up for my advancement loan he made sure that go pushed, threw, now when I'm trying to get answer and results they refuse to answer that phone...and dew to that fact I'm going through all this bull, I will no longer file for Jackson hewitt, I gave u guys well enough more credit and now all of a sudden I can't even here from my branch,
March 2021 by Kristen Stephens-Woods
Cory was AMAZING! Very helpful and professional.
February 2021 by J&L SCROGGS
I had an appointment today at 11 am. Showed up on time and waited 30 minutes. No one showed up. Left and went to H&R Block. Taxes were done in 25 minutes. Also, H&R Block was much, much more Covid-19 safe!! Will never go back to JH!! Very unprofessional!!
February 2021 by Kasey Baker
Dominique is the best! Very professional, thorough, courteous, patient and kind! If you want you taxes done right, she is the woman for the job! 5 stars! ⭐⭐⭐⭐⭐
February 2021 by Scott Thompson
Absolutely wonderful experience. Great customer service and was very timely. Will be back next year for sure! ?
February 2021 by Chrissy Desruisseau
Michael was very courteous, friendly, and knowledgeable about his job.
February 2021 by Andrea Wilbanks
100% would recommend ?
January 2021 by Cory Fenn
Did a great job on my taxes.
January 2021 by Deborah Tate
Good Service!Everyone was professional and polite.
January 2021 by Asia Evans
Had a great experience! Tammy really helped me out! I highly recommend this location!
January 2021 by Ellen White
This was a great experience I walked in a out with in 25 minutes. GREAT staff and very professional.