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February 2024 by Jennifer Bice
Thank goodness they are open until 7:00 P.M. on Saturdays. I had an emergency two Saturdays ago and had to get a flat tire fixed fast.
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December 2023 by Will Coker
I recently purchased a set of goodyear duratrac tires and had them installed. I highly recommend Ms. Sherry had her team. They were professional, very friendly and had the tires installed in a timely manner. I will definitely be using them for my next tire purchase.
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November 2023 by Warren Ingram
Got a great set of tires here today at a great price. I've been buying tires here for 11 years. The service is outstanding. I will definitely be back for future needs!
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October 2023 by Ford Fiveohh
I hate to say it but I'm not happy you know I paid for lifetime tire rotation and I came by twice and they were unable to rotate my tires and even when I scheduled an appointment they told me it would take an hour and a half... I don't have time for that I'm going to be calling the 1-800 number and getting my money back.
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October 2023 by Carol Buckman
Unfortunately we ran over a piece of metal while traveling and had a flat tire. Our BMW X3 does not have a spare so we were in a jam. Luckily, Goodyear had the tire in stock and after getting the car towed to them they were very fast at getting us back on the road. Thanks for stocking the tire and thanks to Sherrie for taking care of us quickly! Now on to the beach!!
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October 2023 by Linda Lehe
Goodyear Service Center in Hoover provided excellent service in replacing the compressor in my Subaru. The job was finished in less than a day. Mr. Clayton Reaves did a great job and the ac is working like new. I highly recommend Mr. Reaves and the team at Goodyear.
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August 2023 by Linda Caffey
From the first phone call to the installation of my new tires, Sherrie was very helpful through the process. I am pleased with the tires and Hoover Goodyear Auto Center. They also completed a wheel alignment. Pricing was fair, and I would recommend them for tires and other auto services as well.
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August 2023 by Robert Rogers
Daniel and Sherrie were both great at the Hoover location. They assisted my wife with her cst battery which died as she was leaving work. Thank so much for taking care of her. I truly appreciate it.
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July 2023 by sherman grant
Researched the tires I wanted. Got a quote and scheduled installation. New tires look and drive fantastic. The Manager Sherri was super professional and respectful. The techs currently working here are spot on. Great overall experience. Would definitely recommend as a shop to buy tires. And they do offer lifetime rotation and balance on tires bough there.
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July 2023 by Lindsey Lloyd
Excellent customer service! 10/10 would recommend this service center.We were traveling through from Florida to Kentucky and ended up with a flat tire. We called Goodyear, and Sherrie provided the best service. She searched for (and found!) one tire the size we needed. They didn’t have any appointments left for the day, but the manager Clayton fit us in anyway. We were on the road again in under and hour! Thank you to Sherrie & Clayton who saved our trip home!
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July 2023 by Nico G
Great service! I had to get a tire replaced and they got it done way faster than I expected. Only place open on Sunday so they really saved me some hassle. Sherrie was very helpful and even recommended me a tow truck when I called.
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July 2023 by Lindle Leask
I had a great experience at my local Goodyear Service Center. Ms. Frady was extremely helpful and showed me several different tires for my CRV, printed out some estimates and did not push any kind of heavy sales pressure on me. Several days later I returned after doing my own research, and she worked with me on a discount I had found online.After my new tires were installed, she also took the time to help me with some features on the car that I wasn’t that aware of, and this was a kind, extra effort for customer service that was very helpful.
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June 2023 by Ray Humphries
Amazing experience with Sherrie and Z. Very informative, incredibly timely and outstanding guidance on a punctured tire, front end alignment check and balance/rotate issues, to properly wear all tires evenly after 2 of 4 Goodyear tires displayed slight uneven wear. Their wonderful customer care is what’s best for the customer and the long-term goals of the company, which is a rare find in today’s business world. Sherrie and Z are gems. Promote, give them raises or their own franchise, and whatever it takes to keep them forever happy at Goodyear-Hoover.
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June 2023 by Robert Patton
Sherrie and Z took such great care of us, even staying late on a Saturday to make sure we didn’t get stuck in town another day. First rate service! This is the way.
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June 2023 by Nancy Hunter
Been going here for 4 years and has always had a great experience. Employees gives the truth about car and don't up charge services. Easy to make appointments too.
