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December 2023 by Jay R. McKINNEY
Roy and the guys made the visit perfect.Definitely my new go to.
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December 2023 by Ron Reed
Took our vehicle to have a nail removed and patched. Asked them to also check the other tires to make sure no other nails present. Next day one of the other tires was low on air. Come to find out there were multiple nails in other tires. They said they did check etc. they were not up front with us that they did not follow through. Nails were visible. Don’t go to this store for tire work. Tire guy has a lot to be desired.
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October 2023 by Thomas Reid
Excellent Service. Got a flat in our driveway on our way out of town for Labor Day and drove straight to EO on Hollywood. Several cars were in front of us and we couldn't wait, so the guys quickly switched to our spare, ordered us a new one, and had it ready and on the wheel when we got back in town. We liked their service before, we love them now!Service: Tires
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October 2023 by George Astor
Came by earlier in the week because Pep Boys gave me an outrageous quote for front and rear brakes and a battery and I wanted a second opinion. Mechanic Aaron told me I had at least 10 thousand miles left on the front brakes and my rear brakes had about 50% life left. I did however need a battery. I cant believe Pep Boys was going to rip me off like that.. Its hard to find trustworthy shops and mechanics these days but Aaron and the rest of the guys here rock!!!Services: Auto battery replacement
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March 2023 by Oswaldo H. Chavez
Do not use them. They will rip you off!!!!They charged us over $10,000 for car work that many times did not fix the issue. The last straw they wrecked our car and promised to fix the issue and never did. Now we are having to go to our insurance to make them pay for the damage.Services: General repairs & maintenance
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January 2023 by Maggie M.
I have been meaning to leave a review for years! This is the ONLY place I trust to go for an oil change and car work- I have been going here for years- the few off times I go anywhere else I feel either ripped off or talked down to. Here I feel 100% confident in the fact that they genuinely want to help me- as a young woman it is SO hard to feel confident getting car work done and I could not recommend this place more!!!!
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January 2023 by Hayden N
Came in for an oil change and service was quick despite the number of customers there. Isaiah performed my oil change and walked me through everything he was doing. He also changed my air filter. It was one of the best experiences I've had getting my oil change. I will be back for my next oil change.Service: Oil change
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December 2022 by Toya Frazier
I love this place the staff here is always extra nice especially the store manager Roy he is always extra nice and fix my problems. I travel 30 miles just to come to this location because of the staff.
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December 2022 by Jason Wilkes
Made an appointment to address a tire with a nail in it. Showed up on my day off at my appointment time and waited about 15 mins for someone to acknowledge me. Eventually Chase came out and told me they were running “a few hours behind on appointments.” That was not going to work for me and defeats the purpose of an appointment. I left and scheduled an appointment with NTB who was able to take me right at my scheduled time, were much more professional and addressed my issue quickly.
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November 2022 by Jana M.
I rarely write reviews anymore, but after our experience I feel responsible to let people know what to expect. I called this place 2 days in advance to get tires ordered and had multiple interactions with the staff there, and the only reason they get two stars is because they are very congenial. After about four phone calls I decided on the tires and asked someone who answered the phone to order them to be delivered on Tuesday and installed on Wednesday. He agreed to do it and said they'd take care of it. However, he was in a crazy hurry to get off the phone. I didn't get any kind of confirmation number and they didn't ask for payment, which should've been a warning, but the tires were never ordered. When my friend went to drop off the car, not only were the tires not there but the guy waiting on him told him he had not had his energy drink yet and my friend had to wait 10 minutes while that happened. In the meantime, other unhappy customers got similar service and while I'm not going to write reviews for other people, one woman said that she had an appointment and was told that whether you have an appointment or not it's still first come first serve. Yeah. How do places like this stay in business? There are LOTS of other choices, folks. Don't go here.
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September 2022 by Lee Moore
Express Oil locations vary WIDELY in quality. This location is great. Manager is always looking to lead, to greet customers and generally make things go smoothly. They have competent mechanics that can actually diagnose and explain issues. If they can't tackle something they'll tell you.Service: Auto maintenance
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September 2022 by Ross Mapes
Would not recommend this place. We did my wife's first oil change on her brand new car and the spilled oil all over the VTC Connector for the VTC Solenoid. All of the service lights in the car came on the very next day. Called and asked for the manager and he was not acting like he cared very much. As a customer I expect much more from one of my biggest assets.Service: Oil change
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September 2022 by Boredaf
Made an appointment for them not to even have my tires when I arrivedService: Auto tire replacement
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August 2022 by Kate
I came here for a routine oil change on a Saturday. There was only one car in front of me, so I think I waited ten minutes tops. My actual service maybe took 20 minutes total. The technician was super nice and explained everything. I will definitely make this my go-to location for my personal and fleet vehicles.
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August 2022 by LifeNeverADullMoment
Isiah was very helpful got oil change fuel filter and ordered my tires for mounting tomorrow. Nice polite guy. Good quick oil change service.
