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December 2023 by Angie Thomas
Almost always a pleasant experience at this location! The staff are friendly and always very timely in preparing orders as well.
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November 2023 by Fire Shunn
The food is good but the drive thru is extremely slow. Probably the worst singable seen after tonight I will not ever come back to this
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October 2023 by April Taylor
Friendly service and fresh food!
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October 2023 by Tiffany’s View Photography
The only issue I have is they charge for sauces you pay for it, get home and you find out they don’t even put them in your bag! Has happened tons of times. I don’t care if I’m paying a penny, a dime or a quarter, I want what I paid for. Plus the one that is suppose to already be with the meal isn’t ever with my
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September 2023 by J Rob
Awesome customer service from the manager Leanne and Wayne! There was a small mixup on my order that really wasn’t a big deal but Leanne would not stop until she made it right. Thank you!
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July 2023 by Hudson P.
Really good food. I ordered the nibberz meal and it was delicious! The service is good, and the ambiance of the place is a casual restaurant which is nice. The downside is the carbonation in the drinks isn't always good.
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July 2023 by Lindsey Ballard
They were rude with me about when I came to pick up a mobile order. Said I need to give them at least 10 minutes to get it ready but I never complained so not sure what the issue was. They were just standing around talking and on their phones so I guess I inconvenienced them. Also I asked if the sauce I ordered for my chicken tenders was in there and the employee that was about to hand me my bag had to ask someone else behind him. The girl said yes so I thanked them and pulled up. Checked my bag and of course no sauce at all. So I drove back around and they shoved it in my hand as if again I was inconveniencing them by them having to do the job they're paid to do. I won't be back to this location in Helena Alabama ever again.
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July 2023 by brenda bennett
They have my favorite cobb
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July 2023 by Kathie Martin
I order mozzarella bites and no sauce with then…. Very Disappointing…. On July 3rd at 6
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May 2023 by RAY Winkler
Ordered Buffalo Tenders with Insane sauce twice, got Nuclear instead. Looked at the menu and realized that Insane was removed. The Nuclear sauce does not seem hot at all. Unless they bring something back with more heat, I probably won't be dining on Zaxbys much more.
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May 2023 by justin bice
I go through the drive through on lunch here every now and then. It's usually ok. This time my wife picked up food our family..a total of 5.... part of that order was 20 traditional wings. Well those wings were horrible. They were ridiculously undercooked. We have learned if you go here pick a small order and it will turn out ok. Large orders on the other hand are a no go.
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April 2023 by Mike McHugh
Love Zaxby Salads and Chicken Sandwiches! Friendly professional and very capable staff makes Zaxby's a great eating experience!
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April 2023 by Judy Latham
Went through the drive thru on this visit to Zaxby's. My grandson loves Zaxby's and it was a lunch time visit. Drive thru order was taken swiftly. Paying for and getting the meal was great. Customer service was awesome. We will visit you again!Parking: Parking available onsite of the restaurant. Plenty of available space.
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March 2023 by daniel weber
Very good experience here, the food is almost always fresh and hot.The customer service is good, not great most of the time, but could be improved with a little coaching on their manners and etiquette.Help them understand how to communicate better, simple stuff like, thank you, please, your welcome, have a great day, sorry, you know just your basic manners.McDonald's across the street is a lost cause with ZERO chance of improvement, but yall could be top notch with a little bit of help from your manager.
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March 2023 by Brett Minter
They simply cannot remember to put any of the right sauces, dressings, sides, etc... in the bag. It's literally every time that I go. They charge you extra for them and then just don't give them to you.
