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August 2023 by Nancy Crist
Very clean. Nice environment. Very relaxing. Great job on nails. Pedicure was amazing.Services: Acrylic nails
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July 2023 by Traci Kellogg
I will no longer patronize this business. I refuse to use a business that practices discrimination against its customers. I was in the shop getting a pedicure and while I was there multiple African American women came in (without appointments and at different times) requesting services. The women were told that the shop was booked for the day and couldn't accommodate them. During this same time period multiple white women also came in requesting services (without appointments and at different times) and were told they could have the service completed. I say they didn't have appointments because they were asked if they did and all of the women said that they did not. I was completely disgusted with the shop manager's behavior. I will not patronize this business again. Infinity Nails it is 2023 and you need to do better. You should treat all potential customers EQUALLY!!!!!! Do Better!
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July 2023 by Michelle Montgomery
Very peaceful atmosphere. Nice and quiet with relaxing music. Love the pedicure chairs! Rebecca is my favorite!Services: Pedicure
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June 2023 by Melanie Pittman
Fingers & toes are totally different colors. Paid for a deluxe pedicure, no real massage, no hand massage. Not as good as it was 6 months ago. $137 for dip on fingers, removing dip on 9 toes and regular polish on toes, and includes a very rough wax plus tip. I'll start doing my own. At least they will be the same color!
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June 2023 by Michelle Suggs
Very peaceful atmosphere. Nice and quiet with relaxing music. Love the pedicure chairs! Rebecca is my favorite!Services: Pedicure
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June 2023 by Kathleen Spillman
My experience was ok. I wasn't particularly impressed with customer service or the actual nail service, especially for how much I paid.
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February 2023 by Emily Powell
I’ve been going here since we moved to Helena a year ago. I usually take my almost 4 year old with me to get her nails done too. They are super sweet and patient - my daughter usually sits still and does what they ask anyway.You definitely need to call ahead, they take walk-ins but mostly appointments. I can usually get a same or next day appointment if I call in the morning though.
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February 2023 by Jasmine Walker
Today was the day I decided to no longer patronize this business. The gentleman that did my manicure has a dry personality for someone working in customer service. While doing my manicure he put lotion on my hands while they still had nail clippings from my previous set that he removed. THEN he told me to wash them which made no sense. Then after he painted my nails my hair brushed against a nail and messed it up. I could tell he was irritated but a simple “it’s ok” or “no worries I’ll fix it” would’ve sufficed. But to not say anything while he fixed it gave the impression that I was an inconvenience. If I’m going to be giving my money to a nail salon it won’t be one where they don’t demonstrate exceptional customer service.Service: Manicure
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September 2022 by Kimberly LaGrone
I always have a great experience at infinity nails! Kaylee is amazing!
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September 2022 by Kathy Taylor
I came in last week for a full set. They said no appt. I came in yesterday (Sat) full set they said no appt for full set . He said come Bach tomorrow. Today I came in as soon as they open at 12, only myself and another person. He asked if i had an appointment. He said he could do it at 1. I said i was here yesterday and you said come back.Never said i needed an appointment.I walked to my car, walked back in and he said it would be 3 pm . I sat and watched 4 different people come in of different race and he took care of them. Another black lady came in he told her it would be 2 pm.I do do the race card but it's very obvious that they don't want black clients.3 times I was turned away.If you require an appointment, why isn't it advertised. It's 2022! I'll spread the word to my neighbors and my nurse friends, our business is not wanted!
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September 2022 by ASEmechanics West
They did a really good job on my nails! ?
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June 2022 by Lex Tatum
They do good nail, but if you want design do not go here they only know like two design. I still like my nails and they last long, but it gets boring picking the same thing over and over again. Not their fault just a little upsetting if you want to do something different
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June 2022 by Kelli Stuckey
This is the 4th time I’ve gone to Infinity Nails, and I do not think I’ll go anywhere else ever again. I’ve always gotten exactly what I wanted, and more importantly, friendly service. They’re quick and I’m always smiling when I leave there.
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May 2022 by Jennifer Beane
This place was my go to even though the little guy in the front has always been extremely dry and bothered by other peoples presence, which is business for him. He is completely put out just by you walking in the door. He is so quick to tell you that they can’t do your nails. For a couple of years it clearly says “walk ins welcome” on the door, but you best make an appt because even if they aren’t busy, it’s apparent that walk-ins are not welcome. I’ve made a few appointments, but his attitude sucks. I’ll never go back there. Nail Star across the street next to Publix is absolutely amazing. Why didn’t i start going there first! They are super nice and super clean.Service: Acrylic nails
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May 2022 by Sierra
Unprofessional, Understaffed , Unenthused. If your looking for quality service, where staff will take their time and provide quality service, nail care and hospitality, this is NOT the nail salon for you. If your looking for a rushed, half job, staff who can barely greet you or appear to be pleasant/friendly, this is the place for you. Never again.