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May 2022 by Steven V.
Bought my Husqvarna riding mower from them. Outstanding customer service, not only did they deliver it for free, they filled it up with gas and made sure everything was working properly before leaving. So glad I was able to buy locally.
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April 2022 by Zac Payne
Lots of options for tools and outdoors. They had baby chicks, horse feed, fencing, tools and hardware and plenty of options for outdoor activities.
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February 2022 by Robert North
If ever in the Helena area and you are in search of a clean, familiar, small town, KNOWLEDGEABLE neighborhood tool store look no further! Went in looking for a hitch pin for my trailer and as I figured I might have another one at home I was going to leave. Thankfully DANIEL was my associate! As he didn’t continue to push it on me he instead showed me a much better option at a much cheaper rate as well! Everyone got a win today , and for that we at North Star Scapes appreciate you!
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February 2022 by Jordan Martin Gilbert
They don’t accept True Value gift cards because they are “Helena Hardware”, yet the giant (and only) sign on the front of the store reads “True Value”. Their website URL even reads True Value. However, the employees are always friendly and helpful. I feel welcomed every time I’m there. Unfortunately, they are always low in stock of essential items and don’t carry any significant holiday or seasonal products. It’s poorly organized and feels chaotic. I want to support this local business so desperately, but I find myself at the big name retailers instead. This store has so much potential, but sadly fails to deliver.
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February 2022 by Nancy Thomas
This place may look small but you will be shocked when go inside if you are interested in paint of any kind .My contractor came over with color chips from a ll the big box stores And Sherman Williams. He had take a brick to match to paint my new concrete patio with concrete paint.I almost died when he came back with onlyv2 selections from all those stores..fire engine red and a sorta if burgandy.Uk!Would not do ado at all. had huge color selection and were able match my brick perfectly..PI just had my front door and shutters painted on front of house.Again -poor selection.If I had gone to Ace I sm sure I would have picked out another color or shade..Also they have an incredible selection of spray paint and the special is of opines was very knowledgeable of what type of aerosol spray paint I needed for different projects.He is who mixed my paint perfectly to match my brick.-rusty red brick.
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February 2022 by Hewy NoSleep
Great location and staff. You can also order items and have them ship it there
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January 2022 by Jordan M.
They don't accept True Value gift cards because they are "Helena Hardware", yet the giant (and only) sign on the front of the store reads "True Value". Their website URL even reads True Value. However, the employees are always friendly and helpful. I feel welcomed every time I'm there. Unfortunately, they are always low in stock of essential items and don't carry any significant holiday or seasonal products. It's poorly organized and feels chaotic. I want to support this local business so desperately, but I find myself at the big name retailers instead. This store has so much potential, but sadly fails to deliver.
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January 2022 by Mark Madion
We had called all the bigger stuffs like Home Depot and Lowe’s, out of desperation we called this local hardware store and they had exactly what I needed. We couldn’t get there right away but the item was placed behind the counter and held for us everyone at the stuff was extremely friendly and very helpful
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November 2021 by Dr. W. Stacey Boutwell
Checked in a Uhaul trailer. Quick and friendly service.
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October 2021 by Tony Canterberry
The absolute best customer service you can find at a hardware store. The people here are amazing, and if you need anything hardware-related, this is the first place to go in our beautiful city.Why 3 stars? The inventory. I should be able to go to a hardware store and get any size Phillips head. I should be able to come to a hardware store and get 100% of the stuff I need to do a common job. I should be able to open a bucket of paint that doesn't take 2 hours to mix. 50% of what you need from a hardware store isn't here. 50% of the current inventory is covered in dust, and I bought a voltmeter that didn't work, probably because it sat on that shelf since 2004 and forgot how to read voltage.Again, try Helena Hardware first. It's obviously family-owned, and locally-owned. They're clearly promoting and working with other local businesses. But for Pete's sake, guys, please, clean and restock every shelf in that place! The entire point of Google reviews is to help owners (and customers) know what they should to do accomplish the mission based on the advice of others. I'm also a business owner in Helena, and the only thing more important than the customer service is the selection.
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October 2021 by Amy B
I was immediately greeted with a friendly and helpful employee who helped me get exactly what I needed.
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September 2021 by Nathan Ingram
HELENA DESERVES A BETTER HARDWARE STORE THAN THIS.This store is messy, poorly organized, and seems to always be out of stock of even basic items.I needed a few simple electrical items (basic single pole light switches and a double switch plate). These are meat and potato items at most hardware stores. But NOPE. Not here. There wasn’t even an empty bin for single pole light switches.This kind of thing has happened several times since we moved to Helena. I need something simple, but they just don’t have it.Prices here are also usually MUCH higher than Lowe’s or Home Depot. I’d be fine with paying more and saving a trip if I could just count on things being in stock. But nope. I’m just going to make the drive to Home Depot from here on.
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August 2021 by Dylan Willett
helpful, but not as useful because there is a home depot in pelham, no worries, this store is closer and has a majority of different hardware stuff, so give it a try!
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August 2021 by Jennifer Christian
Prices alittle high, but great service & friendly staff ????
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July 2021 by Benny Latino
I have never been disappointed in his hardware store .everything I wanted to buy the headed in the store
