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“I had a great experience, however, I feel is it a shame that I was charged a $8 fee for a certified check when I have had an account with Bank Independent for more than 20 years. I think as a valued customer that should be a service provided. I do not hold that against the teller, but the management needs to reconsider charging customers for this service.”
“We love our Florence credit union family!!!Everyone has always been kind and helpful but Meagan has always went above and beyond helping us with any loans we've had over the years !!5 stars”
“I was looking for a good local bank that I could use while in college. The people working were very nice as I came in and opened my account with them. The Manager even came out and shook my hand (told me he appreciated me giving Peoples Trust a try). I expect to keep them even after I finish my degree at UNA! Thanks everyone!”
“Awesome customer service, just stopped here for a new card as this was my first time at this location. The staff is very kind and diligent in their work, will be happy to stop by in the future! Great location.”
“743 the payment please find attached file for your reference I can get some more information about this meeting is over at my place for the update on the status was on a different address than I thought but I have been working in TN and I have been talking to him about this house is in the picture but I'll let you look like a good idea at the moment I don't know if you wanted to come over to the store and get some information from me please let us know”
“We had switched over to this credit union because the one we went to wasn't customer oriented. However, every TVA Credit Union location I've been to has had a very friendly staff, are open on Saturdays and they are fast so waiting in line doesn't take long. If I could i would rate this 10/10. Highly recommend.”
“Susan, Tammy, and the First Federal team were very personable and, more importantly, upfront with my loan process. What I should expect regarding paperwork needs and when forms needed to be filled out, and thankfully, would text me to remind me to check my inbox when paperwork had a deadline. When I had an unexpected change while in underwriting, Susan called me and explained what was happening, ensuring that I understood it, and offered me other solutions, not pressuring me to continue if I didn’t want to. My loan closed on time as promised.”
“Warm and inviting staff, lots of smiles and we were greeted as soon as we walked in the door. Needed to open a new account and they got us set up quickly and efficiently. Also, Josey is the bees knees; they have quite the gem with her!”
“Very friendly people. We worked with Chris Estave on a mortgage and he went above and beyond to help us and answer any questions we had quickly. Good communication every day! No one will regret using First Metro for any banking needs they have!”
“Hands down the best experience I've had with any bank the staff was friendly and caring and the service was fast and easy with no hiccups when I was getting my account set up”
“We have worked with Debbie Poole in the past but unfortunately we do not live in her region anymore. I recently contacted Debbie and as always she was so wonderful and more helpful than anyone we have worked with regarding home loans,refinancing and anything else related in thet regards. Her email and response time to any and all questions is unparalleled. She is knowledgeable and always willing to go the extra mile. Thank you for everything DebbieMatt”
“Been with first metro for years on years on years. Havent really had msny issues with them. Only complaint i have is one specific lady idk her name but she acts like shes never had a good day in her life. U can tell she definitely doesnt wanna work and she really dont care. Stopped going to the Cloverdale location cuz she was by far the slowest and most unprofessional person....She ended up being switched to my main bank (hough road) wish something could be done with her. Was in line 30 minutes with only 2 cars ahead and pulled up to the window for her to refuse service cuz it was EXACTLY closing time”
“They're always friendly and helpful, and go the extra mile to show they care. The service is fast and the location is convenient. Whether you are considering banking with regions or already do, I highly recommend this bank.”
“I have been a member of Listerhill Credit Union for 20 years! I've never had any issues or problems. They've actually been a breath of fresh air after dealing with other banks and financial institutions prior to opening accounts at Listerhill.I now have opened my daughter's savings account here as well and have our car loan through themI've always received excellent customer service, whether at one of the locations or over the phone.I'm satisfied and would recommend.”
“I’d like to give a big shout out to Kim Walker at the Hough Road Branch. She made getting my car loan a breeze! She got my information over the phone and through email. She quickly got me approved and in a matter of an hour or so all I had to do was go pick up the check! She was friendly, responsive to my needs, and got me exactly what I needed. Thanks, Kim!!”
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“I love banking with them, always honest and upfront with me, friendly customer service, and never had any problems with them.If something is odd about your account, Justin will let you know.”