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December 2023 by Jon Richardson
Favorite place to shop!
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December 2023 by J Dust
Can't believe they wouldn't take my shoes I bought the previous day been all because it has two worn down spots on the bottoms. It's pretty ridiculous that they think they can't resale these shoes. They're not even the right size for me. Just wanted to exchange! Thats not good business at all!
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August 2022 by Keith Self
Awesome store!! Very helpful staff. We'll definitely be shopping there again.
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July 2022 by Tim Palmer
It's hard to find a clothing store that gives a better customer experience! Our salesperson, Tanner, helped us with our shopping....even though we got there at closing. Fantastic job!
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July 2022 by Mason Smith
Tanner is the absolute best! He is always so helpful and kind.
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April 2022 by Jason Hughes
Excellent customer service
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December 2021 by Marsha Hilliard
I liked this store. I was Christmas shopping. They have great jeans. They are little pricey but fit great. A big selection of shoes and boots. Had a big selection of shirts. Had selection of accessories. Really cute stuff
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August 2021 by Peggy Brose
We had the best clerk to help us. Very friendly and very helpful on the styles that we were looking for !!! A big thanks to the staff !!!!
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July 2021 by Haleigh B.
I visited this location two days ago and was inquiring about swapping a pair of jeans out that I purchased on January 4, 2021. I've always been told Buckle jeans have a lifetime warranty, considering you pay so much for a pair, it's always seemed accurate. They have always taken care of me when my jeans had rips or tears and if they can not be repaired they give me a new pair. I went in to finally swap this pair out, since they tore on me after the 3rd time wearing them. Life is crazy, so I just now got around to doing it. The gentleman at the front counter told me the seamstress at their store did not have the tools to repair my jeans. That's completely fine. I figured he would just swap them out for me. He said they can only swap them out within months of purchase. I was 14 days out of my 7 months. I have never been told this before so of course I got a little angry. I have gotten to wear the jeans 3 times!! I called and emailed the corporate office and spoke with their customer service team and they immediately told me they would get me a new pair sent and if they didn't have that same pair they would issue me a gift card!! I am thankful for the customer service team within the corporate office but I WILL NEVER be back in the location in Florence, AL again!! The guy just didn't want to help me out, plain and simple!!
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May 2021 by Becca Richardson
Great customer service & boyfriend got a hot shirt!!!
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January 2021 by Beverly Emerson
Like style6
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January 2021 by Penny Thomas
Staff was very friendly
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January 2021 by Tommy Summerhill
I LOVE THIS STORE
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January 2021 by Kay Clark
Really helpful sales people.
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October 2020 by Larry N Maryjane Creel
The most awesome store... the management is incredible and the clothes, boots and accessories are amazing... I LOVE BUCKLE... They have been phenomenal during this pandemic... Kaitlynn is incredible...
