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April 2022 by Crystal Lovell
I came in 2 days ago, my current phone wasn't holding a charge. I asked about getting new phone was told I still had 4 months to payoff this one. Called main customer service paid insurance fee got new phone. Came in today to get all my info transferred to new phone. All I hot were contacts. No apps etc. The agent did t really seem to be too enthusiastic to be there. Bad experience
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March 2022 by Tony Letsinger
It's 11am on Monday morning and have been waiting for 38 minutes in the parking lot. They open at 10am and none is here still. This is after we went to muscle shoals Boost and they couldn't even get their system to work there! Came here to get a phone, looks like we'll be switching carrier's sooner than expected. This service is pitiful ?✅
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September 2021 by Nikki Powell
I work there at boost mobile
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March 2021 by Jaybird Mckinney
Great best one yet...
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February 2021 by Roosevelt Addison
Taylor and Heather I really appreciate the services you all provide and love you both! Thanks for taking care of me
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September 2020 by william Brooks
Wife and I were Boost Mobile customers for 3 years loved the service and when we signed up the representative that helped us was very friendly and helpful. However, the lady that works there now with her kid in the store is both unhelpful and rude. She told us she would have the manager would call us to assist us and they never did despite having both of our numbers. Friendly staff helps keep lifetime customers.
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September 2020 by Laken Taylor
Dirty store good luck with getting reliable service.
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September 2020 by Crysta Ceasar
Why do they let the young woman babysit her daughter at work. Very unprofessional and isn't right.
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September 2020 by Brian Shultz
The young lady in the store let her daughter roam around without a mask on and she would consistently touch her face and the phone accessories not a professional environment.
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September 2020 by Will Brook
Rude and unhelpful.
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September 2020 by Brian McCafferty
Absolutely worst company I've ever been with. If i could give it negative 5 stars i would. Have already paid 2months phones bills in 3 weeks, Just to keep internet. It says unlimited but they cut u off to 2g after a week of service. The brand new phone i bought already quit working after 3 weeks n was told there was nothing they can do, even tho the phone was bought at the store literally 3 weeks ago. I highly recommend NOBODY ever decides to try boost. Straight talk and even Metro PCS are far better companies if yall need somewjere to go.
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March 2020 by LeAnn Pearson
Could have not even gave that. They dont care about there customers already. Wanna make them pay arm and leg for phones and service only wanna give the good deals to new customers. Need to do better I will definitely be moving on from them.
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October 2019 by DARRIAN JOHNSON
Great customer service.... Very helpful.... And very polite!!!!
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October 2019 by Max N Steph Cancel
I love boost Mobile. It has great service unlimited wifi and four lines for 100! Cant beat that. Lol. Go in and see Mrs Tasha. She has always been so great to us!!!
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April 2019 by Mattison Caldwell
I love this place! Super friendly!