“Excellent company that backs their products. We had over head door spring break while we were installing it ourselves. They said that happens sometimes and brought us new one, installed themselves and hauled off broken one free of charge. Will definitely use them again!”
“Bought pressure treated lumber for a fence they bundled it so I couldn’t check the quality l live in Georgia when I cut the bundle apart I have never seen such bad quality it was horrible this has happened before will never buy there again”
“So thankful for this farm store in what used to be an old Kmart. The location on the north end of Dothan has been so convenient.I’ve used the online service where you then pick up in store a few times lately. For items that you don’t want to look for in the store, and also to get items in that would otherwise be out of stock. The pickup time could definitely be improved because it seems to take 10-15 minutes to have an employee look it up and source the items on hold. Still grateful for the service and feel in time on line purchases will become more efficient.”
“Thank you, Irby electric! Y’all came thru with generator plugs in our time of need. Everyone was so kind and the snacks y’all had gave us a boost, too! We will inquire here again for our electrical needs!!!! Awesome job!”
“You won't meet a better bunch of people. Whatever your needs, they'll have it. You might even find a new gun, ammo, deer corn, or have a meal at the Salty Sammich next door. Just stop in and say hello!”
“Well shoot. This place is great. You can always find items at great prices here. They've got some 90tooth ratchets that are awesome. Far superior to craftsman etc. They even sell roof racks!! Cool. Also...led light...wow..”
“I had an A/C unit capacitor that went bad on a Friday and needed the part "right now" VS calling a HVAC service tech to come out and charge 400 dollars for a 20 dollar part. The people at Johnstone Supply were helpful, friendly, and appeared knowledgeable on what they were selling. I brought the bad capacitor into the store and the employee took a quick look at it, went to a shelf and picked out the replacement part. It's refreshing to see employees who still know something about the parts and what they stock instead of relying totally on what the computer tells them.I would recommend them to anyone in the area!”
8:30AM - 3PM
108 Zenith Rd, Dothan
Hardware Stores
“I live in AZ, but needed to buy materials for a flooring install in AL. I am military, but their system is set up to validate the ID in the store. Jim at the Dothan store was beyond helpful in getting this done for me. He also explained products and calculated materials for me. This was not one, but 5 or 6 phone calls and he never once sounded anything but excited to help. These days any help is hard to find, but good help is rare indeed. Thanks, Jim! You're a gem.”
“Excellent good atmosphere you find what you are looking for and great variety and I love it today was a spectacular day we went to buy everything for my bathroom and those of us who asked for information 2 girls and a boy veterans very special and excellent attention even to close with a flourish the cashier all with great charisma and attention I love Lowe's home.”
“Toured the Hardware Museum today. We are from Tampa and have been through Dothan MANY times. Our guide was the great grandson of the owner and I feel he gave us first class treatment! He was so knowledgeable about not only the history of museum but the entire town. Shared many stories with us. The historic downtown has been revitalized by efforts of people like him. THANK YOU!!”
“Rural king's gun barn staff ( in dothan, ala) are always friendly, willing to answer any questions and always make my puechasing experience an enjoyable one. They're fast becoming my "go to" when looking for a new gun.”
“I went to Home Depot today and operation "COVID-19" was apparently well underway. Had a conversation with a management employee about the whole situation. To her credit... she totally supported the employee's. All the while fully understanding how implementing these new safety measures were stressing her workers and the customers out. I want to give her a BIG shout-out for supporting her staff and the company policies. Her name is Ms. SARAH. I have probably spent thousands of dollars at this store; and I can safely say, by now I have a very good feel for the management style and employee attitudes throughout the organization. I have run into many an employee with technical questions for which I have always obtained a cogent/correct answer. Mostly from Mr. PHIL, Ms. Patty and Mr. JOSE. Keep up the outstanding service and don't let the turkeys get you down!!!”
“Excellent service! After months of delays with a brick order with Whatley Supply that caused our new construction to come to a standstill for weeks, we asked ACME for their help. Within a week, they had our order delivered and our brick looks fantastic! Our only regret is not having gone with them from the beginning!”
“I went to Home Depot today and operation "COVID-19" was apparently well underway. Had a conversation with a management employee about the whole situation. To her credit... she totally supported the employee's. All the while fully understanding how implementing these new safety measures were stressing her workers and the customers out. I want to give her a BIG shout-out for supporting her staff and the company policies. Her name is Ms. SARAH. I have probably spent thousands of dollars at this store; and I can safely say, by now I have a very good feel for the management style and employee attitudes throughout the organization. I have run into many an employee with technical questions for which I have always obtained a cogent/correct answer. Mostly from Mr. PHIL, Ms. Patty and Mr. JOSE. Keep up the outstanding service and don't let the turkeys get you down!!!”
“Customer Service #1. David J. and associates at the Dothan Alabama Ross Clark Circle Lowe’s location whom works in management & public relations assisted my wife and I with an issue with a Lowe’s gift card. David gave us stellar service and quickly resolved our issue. We’re very pleased and satisfied.”
“I'm going to go ahead and say this right off the bat. There is no tap to pay. You have to have a physical card. You will get no rewards on your tap to pay cards like Apple pay and Google pay. So keep that in mind if you think you're getting incentives or you're getting a percentage back.This really is my go-to home improvement store because they cost about the same as Lowe's and there's not a hardware store in this town that's easy to get to. I mean for as bad as north side mall shopping center is concerned with that entire weird parking lot, That was never really updated to match the current layout since the original layout was like 60 years ago, when it was a real mall.But it's a lot easier to get into than north side Lowe's. There's a lot of stuff that the prices don't match in store like they do online. In store could be a clearance item at a 50% off price but online is the regular price and it's not on clearance.Getting in and out of the store itself is not really difficult. There's never any small baskets up front anymore so you always have to use a shopping cart. Getting out of the checkout area is hit or miss. You're going to find one cashier there who is available for large and long objects, but everything else is going to have to go through the self check out and sometimes that just gets weird because you know how self-checkout is.So I wish home Depot would come up with the times. Other than that they normally have what I'm looking for. If not, delivery is typically free and arrives within a week.”
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“After going to 8 different places looking for a faucet repair kit, Ace had one that did the trick. They also took the time to help me repair it and I got the water back on at the house. Super friendly people.”