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January 2024
Tried to get a new phone today and waited for over an hour for everyone that worked there to try and help me without any results. Was told to come back another time. Don't waste your time go to Madison or Athens.
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January 2024
Have been waiting since 13th of January to receive phone have no idea when phone will be delivered no help from spectrum robots or the people on phone,I am going to store today. They are either going to get the info or going to refund my account. Period!!!
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January 2024
The website showed that they opened at 11 on Sunday. They don't open until 12. There were probably 6 people there in a matter of 15 minutes. Really bad customer service.