“Great bank with a friendly and smiling staff. Always get a LIVE person when calling for assistance. I have never called and a computer answers to say press 1, 2, 3, 4, etc for the department you're trying to reach.”
“Billy immediately knew what the problem was just from me telling him what was going on. They were very "to the point" and got me fixed up quickly, and at a fair price. I will be going there for all my future vehicle repairs!”
9AM - 1PM
2606 US-31, Decatur“I recently opened a bank account here, and patsy was very nice and kind and help me through the steps in creating my account and explaining everything to me of how everything works, I am very happy to bank here and I would highly recommend anyone to this location”
“We have been members for 10+ years. Over the last decade we have had the sincere privilege of working with Patricia Mink, the Branch Manager at the Priceville branch, on many transactions. In many instances she’s gone above and beyond to assist us with quick timelines and extra details we’ve requested. She always comes through for us! In a few dealings we’ve even been offered a slightly lower rate elsewhere, but we know they don’t compare to the service we always receive from Patricia. Kudos to Patricia and kudos to Family Security Credit Union for keeping the hometown feel in a world that’s becoming less customer friendly everyday. Keep up the outstanding work!”
“I opened an account here and i think the staff is extremely knowledgeable and helpful. I feel that i have got very detail information and service. I could not be happier with my choice to bank here. Strongly recommend if your looking for an outstanding bank with above average customer service. Thank you S.Malone”
“I love Eva Bank in Decatur! Maria and Kim are so helpful and make me feel like family. Very caring and go over and above to make every experience and transaction at Eva Bank pleasurable and efficient. I am so thankful I made the decision to bank local!”
“Just became a member and they’re already treating me like a longtime member. Went in and was out in no time and was taken care of to my satisfaction. I’m already in love with this branch.”
“I must say Karen was of quintessential assistance. We were looking to get a wire deposit same-day and she provided us with the much needed service every step of the way. Thank you Karen!!!!”
“I can't recommend this place enough, Ms.Hill is very nice and was nice enough to explain all the steps and processes of buying a first house, I can't brag enough about Jonathan, he's one of the nicest people I've met and he's went absolutely above and beyond with helping me and my girlfriend buy a house, if you're looking for a place to get a mortgage with great customer service and friendly people definitely come to this place, I really can't recommend them enough!”
“We have been banking here almost 3 years, and love how helpful and friendly the staff members are ( :) Especially Notasha.). I've had bad experiences with other banks over the years and just ended up not getting account, it wasn't until I accompanied my girlfriend to open an account that I decided that I would finally open an account of my own. The only issue I've encountered was when I asked about a business account, I felt like I was looked at as though I was standing there in my birthday suite or something. To be fair I may not have been asking the right questions, and most of the evasiveness came from the online chat reps. Regardless, I love my bank and don't see myself banking with anyone else.”
“Been banking here since 1971. NEVER had one single negative experience. I don't know where these people come from who disliked this Credit Union!!! Maybe it's them and not the CU? Huh?”
“I love the service I receive at the round bank on 6th Ave in Decatur. The employees call me by name and are always willing to help me with my accounts. Peoples Bank is the best bank”
“I love this bank! The people who work here are always really nice and if I ever have a problem or question they get it sorted right away! I also love that I have access to do thing on my account thru my phone! You can see transactions as well as transfer money between accounts and so much more. 10/10 recommend this bank!”
“A huge thank you to the Beltline PNC branch! My wallet had been stolen. A new card was on the way, but I needed quick access to my account. They verified me cancel the card coming and cut me a new one quick. Thank you so much y’all saved my life today.”
“I am always pleased with my experiences here. It does not matter if I am being taken care of by Lisa, Heaven or Brad they are all professional and provide top notch customer service. Thank you. ?”
“I have been a member since I was 14 when they were in a small trailer by the board of education. This place is phenomenal for getting small loans or vehicle loans. They are the number one Bank to me and I appreciate all of their help over the years and will continue to use them forever”