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February 2024 by Brittany Howard
I got my husband and I a pedicure. The ladies were very professional and they did a phenomenal job. When it came to my nails I had an experience from hell. The male tech is who they sent me to on number 3. He is extremely rude ! He wanted to tell me the colors that I should get on my nails after I showed him exactly what I wanted. He had an attitude the whole time and was extremely short. He snatched the lamp while my hand was still in the lamp for my Gel polish while the timer was still running. I spent $160 and I did not Tip due to station 3 and the horrible experience. We go to these places for relaxation. It has been 2 days and I am NOT satisfied with my service nor my nails, and they are closed today.The picture of the all pink and bulky nails is what I got while the ombré pink is what I asked for. When I showed the picture he yelled and said “That’s more than one color” and he still did a horrible job. The only reason I gave 1 star is because we had a decent experience for the pedicures. And these are my natural nails with an overlay I asked for square …. This is not what I requested.
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January 2024 by Lauren Sklar
I’ve been to a lot of nail places in Auburn and this is my favorite one! Mainly because they have the nicest staff that is so accommodating and willing to help you get the color and style you want. Not only are they helpful, but they’re also friendly and efficient. Big fan and highly recommend!
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October 2023 by Shikayla Hammonds
Most nail places smell like acetone but this place is very well vented. 10/10 I do recommend
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July 2023 by Chu Fel
Good eyebrow cleanup and excellent pedicure. Even rubbed my legs with fresh grapefruit slices which I found the smell to be amazing!Services: Pedicure
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May 2023 by Haley Durham
Love love this nail salon. Have been countless times and always a good experience.
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March 2023 by Estelle Yeargain
Going well until she used the buffer over my nails. Woke up the next morning with my fingers scabbed and burning.Service: Dip powder
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February 2023 by Estelle Y.
It was going very well until I woke up the next morning with scabs from the worker going too hard with the buffer.
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February 2023 by Ashley Moore
Tim did a great job on my dip nails! They are literally perfect. Good pricing, nice ambiance inside, everyone was super friendly.Service: Dip powder
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January 2023 by Thee Villain
I usually like going here, but the new nail techs are HORRIBLE! My nails broke off less than two weeks after they were done. This never happens with the other nail techs. Plus he made me wait almost an hour just sitting at the nail desk, while another guy was too busy watching YouTube videos on how to do nails…. Seriously?! Very unprofessional
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September 2022 by Gabby Larson
I have been to this place about 3 times and they always do an amazing job every time. I never feel scared to say I don’t like something because they are always asking if it’s what I want. These are week old nails and still look amazing. I asked for Hailey beiber nails and showed a pic and this is what I got!
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September 2022 by Sophia Mussallem
DO NOT GO HERE! I was told the wait time for a walk in was 20 minutes and waited for OVER AN HOUR. A girl who also had a walk in appointment came in after me and got sat down before me and was half way done with her nails until I decided to leave. The past times I’ve been here the employees have been nothing but rude and act like I don’t exist. Literally go anywhere but this place.Service: Dip powder
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August 2022 by Emily Taylor
My nail tech spent a lot of time on my nails and paid attention to details. Didn’t have to wait when I came in midday on a Saturday. Lots of color options. Only reason I have 4 instead of 5 stars is I asked for coffin shape and got more of a square shape but I still like them. Also pretty cheap for the service**saw a few reviews about men and POC being treated differently. While I am not a POC so I can’t say how they are treated here, I have never seen a person that is not white in the many times I have been here, which is strange to say the least.
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August 2022 by Kennedi Flowers
I am new to the Auburn area and was looking for a nail place to try. Several friends recommended Pro Nails so I gave them a shot. I’m usually pretty picky about my nails, but overall I had an amazing pedicure and my nails looks amazing! Definitely going back.Services: Acrylic nails
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August 2022 by Rachael H.
I will not ever return to this nail salon. I made an appointment for a manicure/pedicure with tips on my nails and gel on my toes. I came for my appointment early, not thinking I would be seen immediately as it was not my appointment time. Multiple people who entered the salon without an appointment after I had entered were seen almost immediately. After waiting for over half an hour, and my appointment time had passed, I left the salon and made an appointment for the next day while informing them I would have a tight time frame. I returned the next day at my appointment time and was seated immediately. I waited for 10 minutes before the water for my pedicure was turned on. Two people walked in while I was sitting, and almost immediately, nail techs started their pedicure and manicure. I waited another 10 minutes before informing the nail tech beside me that I could not wait any longer and had to leave. I was told to dry my feet off by myself, and while doing this, someone came over and told me they could start right then. When I informed her I only had about 40 minutes before I had to leave, she said they couldn't do what I had asked for in 40 minutes. I reminded her that is why I had made an appointment. Every nail salon I have ever made an appointment for make sure they have a nail tech available when an appointment enters, or have one within 10 minutes. I found this salon incredibly unprofessional.
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May 2022 by Caleigh Wallace
I have been consistently using pro nails as my go-to nail salon in the auburn area since moving there in august. They are always friendly and provide quality service. I have been getting dip powder manicures on my real nails, and they last about a four weeks every time. I would definitely recommend this salon. They also do a great job with pedicures.Services: Dip powder
