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February 2024 by Andrew Leisewitz
Friendly, efficient, office close to my work place.
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June 2023 by Natalia M.
If you're an international person, do yourself a favor and stay away from this company. They totally screwed up my family's tax return and had zero competence about anything. They didn't even bother to check my visa type and ended up filing me as a non-resident by mistake. Because we needed ITIN number for my husband, we were paper filing. When I caught their error, I called them and asked not to send the papers until they fixed the petition. But they sent it anyway and advised me to file another one online as a resident. And they filed a new petition in a single week. As a result, the IRS got all confused and slapped us with a $3,000 charge. I bought "peace of mind", but guess what? It didn't cover anything for me. I could have filed myself better without paying for this "service".
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May 2023 by Kimberly Moman
Our tax preparation was efficient, fast and secure.
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April 2023 by Christian T
I booked an appointment in advance, in addition I showed up early around 5:10 for my 5:30 appointment. Around 5:30 the woman at the front desk notified me that my tax professional was not coming in, and that I could not be helped. Do the tax professionals not have cell phones to notify in advance if you are not coming in? That's now how you operate a business. Took my business elsewhere.
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April 2023 by Sherry Ray
Love, love, love Bernice Benton ! She makes the process stress free
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February 2023 by Formeeca Tripp
Mrs. Bernice and Mrs. Miriam are phenomenal women
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December 2022 by Emily Sebera
Ms. Bernice was so nice! We loved her patience and sense of humor, even though our appointment was on the later side. Ms. Bernice knows her stuff and was very informative and thorough!
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December 2022 by Philip Campanaro
Kind and professional they help you not only get your refund but to better understand the tax season.
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May 2022 by y c.
I just relocated to the area from another state and the representative who helped me was very thorough with his review of my information. I was missing key retirement info from the government so he sent me home to download what He needed. He gave me a list of the items needed and I returned the next day. The staff was very accommodating and helpful because I have health issues and they tried to make the experience as easy and stress free as possible. They also gave me guidance to help me relocate my business to this area. Great staff!
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April 2022 by Jesse Harris
Do not go here!!! They were going to charge me $345 to file with them (instead of the standard $85) because I was a “complex return” (I am single with 0 dependents). They also were going to file my rental property incorrectly. And said I would owe $346 in taxes… I left and did them elsewhere. I am getting a return of $1,200!!!!! They clearly are doing something wrong!! 0/10 recommend going here to file your taxes!!
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April 2022 by Mark Suter
Preparers worked well together and helped one another.
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April 2022 by Emily Runion
Ms. Bernice was so nice! We loved her patience and sense of humor, even though our appointment was on the later side. Ms. Bernice knows her stuff and was very informative and thorough!
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March 2022 by Cody Flynt
Woman that did our taxes was nice but they gave us a low ball number so we tried doing it ourselves on TurboTax and got back three times what they said
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March 2022 by ryan pickard
The rep Nate we worked with didn't stay in touch when we had issues with the system saying we probably did something wrong then when he said he would check on it he never called back I had to manually call back myself the lady we worked with was wonderful
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February 2022 by Felicia Wheat
our tax professional was very helpful with my entire family and helped my 19year old daughter answer all her questions