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September 2023 by Freddie Stanleta
Very helpful people. Always have what I am looking for. Well organized.
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September 2023 by Andrea Bobelenyi
Extremely helpful staff. So much better than the big box stores.
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August 2023 by Alice B.
This Ace sets the standard for customer service. You are never left seaching for someone to help you, and when they do help they know exactly what they are doing - or they find someone who does.Had a particularly good interaction today with Jonathan who got the batteries replaced in my watches, while not even having the correct equipment - did so safely and expertly, and got my batteries replaced! This is just one example of the great people at Ace. Wonderful!
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August 2023 by Glenn R
Ace is typically a nice place to go. I've recently been told some sketchy things about HR practices that have me concerned about this store. I'm not sure how you terminate someone without cause and then refusing to tell them why. Sounds like a problem. Won't be back.
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August 2023 by Joe Hanel
Bought a zero turn mower and also used Ace to repair an old zero turn of mine. Professional people and services. Pleasure doing business there.
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July 2023 by Zen Dog57
A really nice, well-stocked full-service hardware store. The staff is very friendly and very willing to help advise or find items. The prices are competitive as well.
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June 2023 by KEVIN MCELWEE
any store can have lots of stuff, and ace does, but the difference for me is the people. ace has good people, friendly and professional. i had a little issue with a coupon at checkout which was resolved quickly. when several customers converged on checkout at the same time a second register was opened to keep people moving. the staff just knew what to do, didn't need management directing. that's a mark of a good team. (i wish lagrange had an ace) ace is the place.
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May 2023 by Patricia McKibben
Very knowledgeable friendly staff. They almost always have exactly what I need, and when they don't they make suggestions on where I might find it.
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April 2023 by Sam Cooper
The best place to go if you need help. Friendly and knowledgeable staff. I'm always going in to match up some screw and I'm out in under 10 min.
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April 2023 by Daniel Harkins
Ace truly is the place, and this is an absolutely top tier Ace store. Amazing selection, great prices, like you expect from Ace. But it’s the staff at this store that really elevates the experience. Incredibly knowledgeable, highly personable, overall outstanding customer service. I can’t say enough great things about this store, and especially the level of service and help I received from Michael F. He went above and beyond to help my find what I needed, and then made sure it got to me. This guy is the epitome of delivering a great experience.
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April 2023 by Greg Powell
Very friendly and knowledgeable staff. Good prices. Love to pop in and see what's new.
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April 2023 by C Black
Four things I enjoy about Ace: (1) good selection of items, (2) great customer service, (3) convenient parking, (4) perks/rewards. I enjoy shopping here.
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April 2023 by Calley Connelly
Local hardware store that I always prefer to go to over the big name stores in Opelika. Friendly service, great selection, great place in general. And bring your pups ?
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December 2022 by Ryan Parish
This is a great Ace Hardware for many reasons. The staff is always eager to greet you and make sure that you find what you need. When you get that level of service, you tend not to worry about the prices compared to big box stores. I really enjoy shopping here from my hardware needs to my grilling needs. Thank you very much to the staff and folks that run this place.
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December 2022 by Michael Peterson
Wonderful customer experience. Employees are trained to seek out customers and help them. I always feel good on the way out of the store.
