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August 2024 by Lucas Beetem
Slow and getting slower. They normally take 3 days to refill my prescription but recently they're up to 5 days on mine. They refuse to fill some of my mother's prescriptions because they can't get insurance to approve it. Other pharmacies fill that one same day.
0 stars if I could
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August 2024 by Brea Von Tress
I have been searching for a specific toy, and stumbled across it online at this location. After searching the entire store unsuccessfully, Mike and Austin voluntarily went out of their way to search for it in the stockroom and found it. Thank you for saving the day!
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July 2024 by Evelyn Piechocki
I just called to check on my prescription and I was told it is back ordered by Gina. I ask her to check to see if was in stock at another Wallgreens and she said she can’t. I let her know in previous months someone checked and told me where to pick it up from. But Gina said she couldn’t find it for me. She couldn’t check. So thanks to Gina for poor customer service. I actually called the Pelham wallgreens who remarkably had my perscription in stock. And did not find it hard to check for me.
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July 2024 by Pam Marasckin
Worst pharmacy in the area. Hope Walgreens closes this location.
CVS is for the customer.
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June 2024 by Alice Douglas
Slowest Walgreens ever go somewhere else drive through is crazy long
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June 2024 by Rebecca Boothe
Honestly the most incompetent pharmacy I have ever dealt with! Prescriptions are never read when they say they are. 2-3 trips to pick up 1 prescription. 3-4 days to fill a prescription that you get every month. Just found out one of our prescriptions hasn’t been ran on our insurance in years so we’ve been paying 6 times the price. We just moved all of our prescriptions to a new pharmacy.
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April 2024 by Latonya Clemmer
Pharmacy experience was terrible. The worst I’ve ever seen. Inside and out! Not good customer in the back of the store
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March 2024 by KayKayEx1414 JesusisLord
Unacceptable customer service at this location, Pharmacy department, will escalate my concerns to administrative Management.
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February 2024 by KayKay313 JesusisLord
Unacceptable customer service at this location, Pharmacy department, will escalate my concerns to administrative Management.
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February 2024 by Naohmi Andrade
Staff isn’t very friendly
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December 2023 by Corey
Took 7 hours to fill one prescription, manager called the cops on us because i asked someone if they could take me and my wife 3 miles up the street to get home before our son for home of the bus and it was 2:30 because they took all day to fill another precription, this was outside by the way, the stocky little manager just happened to be by the door, what he is unaware of is that we give his store $500 each month for meds.
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December 2023 by David Machado
My doctor called my prescription in to the pharmacy. When I checked days later I was told it was out of stock. It is a popular medicine in short supply. They said it might come in Monday or Tuesday. I called Monday late afternoon and it was not in. I called Tuesday evening and they didn’t have any prescriptions for me in process and it was in stock. They said they would start the prescription. If I had not called and had them jump on it, they would have run out again.
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December 2023 by Jason Sims
Ok so my go to pharmacy was U-Save in Calera. Never had a problem with them. Anytime a doctor called in a med or I needed a refill I could get it within the hour, with the occasional need to order a special medicine. If they didn’t have it, it would be there next day. They were consistent. They recently closed down and transferred my meds to Walgreens in alabaster on 119 across from Publix and to make long numerous stories short, they are a nightmare to deal with. Their app, dealing with them personally or over the phone. Trust the reviews and save yourself the headache.
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November 2023 by Anna Stratman
The pharmacy staff at this location is ridiculous, so unprofessional, the pharmacist are slow , I think they got their license from Walmart, they tell you one things on the phone and a totally different story when you get there, the techs think they are smart when it comes to drugs, when really they are just reading the back of the label, I mean I can do that myself, I do not recommend the location….
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October 2023 by Carrie Robinson
Tonight my under one year old got prescribed antibiotics, he needs them for an ear infection. When I got on the phone with them they told me they realized the medication that was called in as prescribed was over double the dose he should have. If these ladies wouldn’t have noticed I honestly do not know what would have happened. It took them a little while to get on the phone but, they are busy. Every single person in that industry is busy. They didn’t have to double and triple check the dosage, but they did. They went above and beyond and potentially saved my sons life. I could never thank them enough. To whoever you are keep up the good work!
