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“I had a return via USPS that the post office could not process, so I went Goin' postal (first time). I made a mistake and had to go back the next day, as the day before they were very busy but took care of me. Both days they were over the top accommodating. And yes everything worked out fine. On a scale of 1 to 10 i would give a 15 based upon this experience.We will be back! & thank you again!”
“My husband and I needed a company that had decent insurance and would allow him to come home if I needed him. We like the extra bonus money for staying out 5 weeks and I’m usually good with him being gone like that. We’ve been doing this a long time together. This company is small and realizes that things come up at home that he needs to get back for too. I like that I can talk to them if I have any questions on his settlements as well. This company even provides a 401K for their drivers with a match! A family company is hard to come by these days, they’ve almost all gone out of business. They’ve done right by us and that’s all I can ask for.”
“Courteous. Made good recommendation for tracking letter. Efficient and good price. ALWAYS a good experience when I go in here. Kids live the treasure (mail)box! ?”
“I went to this ups store last week and it is the best ups store I have ever been to. I needed something printed over 800 pages and they received my email and printed it with no problem and bound all of my pages together to make a book. The owners are the sweetest people you will ever meet and I will continue going there from now on!”
“Shipping Christmas presents and originally went to UPS. They tried to charge me $70 for a box that Goin' Postal charged me $40. I will ONLY be sending packages from here now. They are friendly and provide excellent customer service! 10/10!!!!”
“The Cool Springs location is wonderful !!! Much faster than OHB & Edmonson pike location. Super courteous , quick service and convenient location off i-65 /Mallory Ln.”
“The staff at this UPS Shipping Center is friendly and knowledgeable. They always greet you with a smile and a Hello! They give advice on the best way to pack and ship my boxes. I’m very lucky to have this UPs Center in our neighborhood!”
“I changed printers and had formerly bought ink cartridges that I could no longer use. Manager was happy to give me credit for old ink toward the purchase of ink for my new printer.”
“Wow what a difference between night and day. Elijah really was very professional and had the best customer service. I went to Staples and they were very condescending and not helpful at all. I will always come here for my printing needs.”
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“One of the best UPS out there. Every time I go there the employees are quick to assist and have great customer service. Even if there’s a line, the employees work so efficiently that the line goes down so quickly. This place has restored my faith in UPS’s services after several awful experiences at a UPS in a different city.”