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December 2023 by Ingid Needleman
I gave this 4 stars because only one person was there but that one person, Rafiq, was definitely 5 star! Competent, quick and kind!
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November 2023 by Joanna
I schedule an appointment for my 9 year old I check in 2 min later she calls him back very nice and skilled phlebotomist she stuck my son with no problem one shot. I’ve been to 3 other quest facility. This is my go to for now on
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October 2023 by Nicky
?HEY HEY HEY ?? thank you RAFIQ!!! ??⚕️☝️First I would like to start off saying the facility? was clean ✨their service was fast absolutely fast to tell you I'm their early and not even 5 min I'm called RAFIQ DID GREAT THANK YOU AGAIN FOR YOUR SERVICE HE NEEDS A ?RAISE ?️HE WAS FAST CALLING THEM PATIENTS quick with it thankyou many blessings ??? happy holloween ☠️
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May 2023 by Alberta Scheerer
Man drew my blood very good. Was in and out fast.
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February 2023 by LaLa Garrett
I like this Quest. The ladies at this office have been nice each time I’ve interacted with them. Alyssa, I hope I’m spelling her name right, was very helpful and very pleasant. She explained things to me and we even had a few laughs. This place is clean and well organized from what I can see. My scheduled appointment was at 9am and that’s when they called me to the back. Not a long wait at all if you have a scheduled appointment. Thank you again Alyssa for your time and patience. See you text time.
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October 2022 by Haseeb Akhtar
Worst experience ever! So unprofessional. They don’t guide you properly and just want an easier work for themselves. They literally don’t care about anyone. I would give it zero stars
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September 2022 by zineb madkouri
It was the ugliest experience for me today. I went with my daughter to take blood from her. The nurse is unprofessional at all. She squandered my little daughter and she does not know how to take blood, and in the end she was not able to take your father. I want to file a complaint with her because she is unprofessional at all. her name is saymon
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September 2022 by John Griffin
Back area beyond the waiting room was gross. The red head woman needs a customer service training and possibly a refresher course on hygiene and washing hands. Wasn’t even using gloves! Never again will I go to another quest diagnostics.
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August 2022 by Rachel Iwanowicz
25 min wait, but I have an appointment...you know, the usual doctors office type of situation. Lol
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June 2022 by Kel G
As soon as I went in, since I had an appointment they took me right away. They r really fast too
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April 2022 by michael martinez
People were polite . They had me in on time , I was in and out in 15 minutes
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April 2022 by Nanette Johnson (Nett-Nett)
Made a appointment came in straight to the back had blood work done and off i went.In and out fast.
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April 2022 by Gale Storms
My technician Rebecca at the Frankford Ave location, was very professional and caring. I signed in, sat down briefly and was called by in by Rebecca. Rebecca is a great asset to this office.
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December 2021 by TIfphanie Lawton
Worse experience with Quest EVER! This place is so unprofessional. Half the people didn’t have on masks in the waiting area. Nor security (he put one on ultimately). No staff enforced masks. And one staff woman came in and out on the phone. The wait was insane and I was the only appointment! They didn’t take one person back and I waited 40 mins being the first and only appointment and left. It said 3 minutes! I paid for parking. No staff said what the wait was or apologized. Waste of time and energy and gas. This place is trash. I would never go back. I have a child that was waiting to go online to virtually learn!
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December 2021 by Harmony M
Great service, need to hire more people so they aren't overwhelmed, not enough staff,but clean and professional, they need rehire guard,he was very helpful and nice,the company needs to stop being cheap
