-
November 2023 by joise sabree
I want to thank the service team for their efficient response to my pop-up visit!!! I stopped in without an appointment and was not turned away but given the attention I requested…. Thank you very much ❤️
-
November 2023 by Tonya Green
I was able to get a quick appointment for my warranty tire replacement, inspection and oil change. All the staff at the service center was friendly, and welcomed breath of fresh air at this dealership. I really appreciate how well I was taken care of.
-
November 2023 by Mark Young (Mind: TPI)
I recently visited the Pacific Hyundai service center, and I'm genuinely impressed with the efficiency and consciousness displayed by the staff. The service was swift, and the team went above and beyond to address my vehicle's needs. Kudos to the excellent customer service—highly recommended!
-
November 2023 by John Chapin
I brought our car in for a software update related to a recall and a sidewall tire puncture. They addressed both issues, got me a ride home and back to the shop, and a car wash at the end of the process. It was really smooth and everyone was courteous and helpful.
-
October 2023 by judi claire
The sales team is very polite and professional and helpful.The Hyundai warranty is the best.Pacifico has complimentary lifetime services for my vehicle.
-
October 2023 by Nicolette Benson
I never write reviews but Pacifico Hyundai was the best! Hector was my Salesman and he was so personable and friendly to me and my dad. He also went above and beyond to make sure I was getting all that I wanted in a vehicle. I have never been to a dealership before this that wasn’t slimy seaming so I will forever be a Pacifico client! Definitely buy a car from them you won’t be sorry!
-
October 2023 by Giuseppe
I just leased a new car + trade in with Steve and the team - it was a straight forward and easy process. Especially taking into consideration they’re working through the construction of their new showroom and offices, they were great. I would come back as well as recommend.
-
October 2023 by Daniel L.
This has to be the worst Hyundai dealership on the east coast. You lease a vehicle and get the maintenance package and all they do is make it inconvenient for you to get an oil change. They will even advise you without shame to get your car serviced at another Hyundai dealership. It obvious they don't care about how maintained their lease customers vehicles are which is sad for those that may consider buying one. Don't buy a vehicle off lease from this dealership. Better yet don't give this dealership your business. They don't care about their customers nor about their vehicles. Smh
-
September 2023 by Abe Burger
Guys in both sales and service are top notch folks. Service department is very accommodating and a great interaction each time. Look forward to coming back as a new Hyundai owner.
-
September 2023 by Hanna
Had my car inspected and a recall update done. They missed the bubble in the tire sidewall and did not rotate the tires, which was disappointing. However, Justin, the service rep, was very friendly, responsive, and easy to work with, and I was able to come back and get the inspection redone quickly.
-
September 2023 by Stacey Hamilton
Hands down best experience I've had buying a car. I didn't feel like I was pressured or forced into making decisions. The staff was so helpful especially Acia my salesman. From looking at the cars, to driving, to sitting and looking at prices and comparing models I liked; I didn't feel pressured at all. My whole experience I felt like I was being given the facts, information was explained, and then I was able to sit and decide for myself without someone in my ear trying to push me in a direction I wasnt comfortable with. In the finance office as well information was shared and packages explained in detail. Not feeling pressured into making a decision right then and there. I initially left without additional packages but called back 4 days later and again was explained everything and my options. He even helped look for additional discounts available to get me into a price range I was comfortable with. I cant express enough how pleased I am with all the people I came into contact with through this experience. Definitely a 10/10 and would reccomended anyone looking for a car to go to Pacifico.
-
August 2023 by Yashveer Singh Sohi
Purchased a 2023 Elantra at Pacifico. Absolutely loved the experience! Dillon and team went above and beyond to find a vehicle, and payment plan best suited for my needs. Additionally, they were extremely patient and understanding throughout the process regardless of any number of questions I asked. Definitely would recommend a visit for new car buyers!
-
August 2023 by Joanna Texidor
I had an excellent experience purchasing my vehicle from Hyundai!!! Their sales consultants are excellent!! They’re receptive to your wants and needs and very understanding and are willing to work with you!! I couldn’t ask for a better service and experience!! Hector was awesome ? He went above and beyond to find me a vehicle that best fit my needs! He was patient and way me through the whole purchase process! I would definitely recommend him if you’re looking to purchase a vehicle from there. The place was very clean, tidy and was very hospitable!
-
August 2023 by chaeyuqi
I went for a tire replacement and a rim repair, also to get my oil change for the first time. They actually worked on my car quicker than I thought it would be. I also asked if they can fill up my air coolant tank but they forgot, not a big deal but I wish they filled it too. But overall it was nice!
-
July 2023 by T K.
I am so disappointed with the Service Department of Pacifico Hyundai. I have called them so many times for service and no one ever returns my call. I even sent a letter to the Service Department. Still no response. I purchased my car from them because of the nice little perks they offered. However, I think they are the WORST dealership in the area regarding service and Communication. I can't tell you how disappointed I am. If you want GOOD service I suggest you try another dealership.
