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October 2023 by Amelia S.
I've been back to this place multiple times. Super nice, ethical business that doesn't overcharge.
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October 2023 by Brett Hanson
Great service and good prices. Ming was excellent- he called me with updates and price estimates. Got the job done in a timely fashionServices: Exhaust
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October 2023 by Jennifer Dang
As a woman, I felt the need to put a review & I'll tell you why. First, let me make it clear, KX Auto is my only auto shop. I personally will take my car there & feel comfortable. This is for the women who are looking for an auto shop.I've been going to KX since 2018 or 2019, I can't remember. These guys have solid work ethic & provide quality service to my car. They've seen both mine & my husband's car & provide fair pricing. They're the only people I trust with our car now because they've helped me troubleshoot my oil issue & they're the only ones that know what to do. Since then, I'm stuck- love this auto shop.They're thorough, explain everything to me, they'll take pictures & send it to me to show me the issue, they've given me time to make a decision if it's a big fix, I'll even do my research & try to figure out what I'm saying & what I find is that they're honest too & if I have any questions they don't make me feel dumb because I'm a woman-- I've gone to places that have made me feel pretty uncomfortable. They have seen me move through life as a single to married woman. Despite me having my husband, if I dropped off the car they'll call me & provide updates/inquire what I want to do next. I don't know about you, but I want that. I feel respected in this small way that they treat me. I don't feel sterotyped or made out to be not as competent with my car. They'll communicate with me as they do with him. Super professional & I hope they never leave the Philadelphia area or be forced out of business.Parking can be hard because they're located on Washington Ave. There's construction & a new apartment is coming in so I don't know how that'll impact accessibility to them. But, I'm going to keep coming.This is the only auto shop I’d recommend & given other reviews, that means they get booked up & busy. So, if you need something serviced, regularly like an oil change or inspection, I’d schedule it out in advance. If you’re in a bind, they’ll try to work it out & help you.My only concern is that I dont know when these guys go on vacation. Honest concern because I want this auto shop around for a long time. If they scheduled a 2 week vacation I wouldn't be mad & just schedule my services before or after.This is how an auto shop should be. I should've written this years ago!!
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October 2023 by Alexandra Harris
I've been going to this place for years now and never had a complaint. At worst they often don't have same day appointments, but for the service they provide they deserve to be booked up. Highly recommend, I'm so glad I stumbled across them when I moved to the area.
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October 2023 by Jennifer T.
As a woman, I felt the need to put a review & I'll tell you why. First, let me make it clear, KX Auto is my only auto shop. I personally will take my car there & feel comfortable. This is for the women who are looking for an auto shop.I've been going to KX since 2018 or 2019, I can't remember. These guys have solid work ethic & provide quality service to my car. They've seen both mine & my husband's car & provide fair pricing. They're the only people I trust with our car now because they've helped me troubleshoot my oil issue & they're the only ones that know what to do. Since then, I'm stuck- love this auto shop.They're thorough, explain everything to me, they'll take pictures & send it to me to show me the issue, they've given me time to make a decision if it's a big fix, I'll even do my research & try to figure out what I'm saying & what I find is that they're honest too & if I have any questions they don't make me feel dumb because I'm a woman-- I've gone to places that have made me feel pretty uncomfortable. They have seen me move through life as a single to married woman. Despite me having my husband, if I dropped off the car they'll call me & provide updates/inquire what I want to do next. I don't know about you, but I want that. I feel respected in this small way that they treat me. I don't feel sterotyped or made out to be not as competent with my car. They'll communicate with me as they do with him. Super professional & I hope they never leave the Philadelphia area or be forced out of business.Parking can be hard because they're located on Washington Ave. There's construction & a new apartment is coming in so I don't know how that'll impact accessibility to them. But, I'm going to keep coming.This is the only auto shop I'd recommend & given other reviews, that means they get booked up & busy. So, if you need something serviced, regularly like an oil change or inspection, I'd schedule it out in advance. If you're in a bind, they'll try to work it out & help you.My only concern is that I dont know when these guys go on vacation. Honest concern because I want this auto shop around for a long time. If they scheduled a 2 week vacation I wouldn't be mad & just schedule my services before or after.This is how an auto shop should be. I should've written this years ago!!
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September 2023 by Amanda Fox-Rouch
After 3+ years of trying to get multiple mechanics to actually fix my 2008 Civic’s AC rather than just pumping it with coolant, I finally found these guys. The mechanics at KX Auto listened to me and heard my theories about the issue. I thought there was a leak because the coolant always ran out after about 2 weeks of it being filled up. Other mechanics always fought me on this theory and refilled the coolant/recharged the AC anyway, but not the professionals at KX Auto!The mechanics here took the time to figure out the root cause and fix the problem - it ended up being a leak in the compressor. Not only that - they also explained in detail what the issue was, what tests they had run to diagnose it, how they were going to fix it, etc. After replacing the compressor, they ran an additional test to ensure that the leak was fixed. Super respectful and trustworthy mechanics run this place. Every time I blast my car’s AC in the summer heat, I thank them!!
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August 2023 by James Gentile
Excellent service. Scheduled an appointment for oil change and inspection. Took less than an hour and was very cheap. Highly recommend.
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August 2023 by Brian Poshka
Best Auto shop in Philly. Staff is helpful, informative, honest, and efficient. My experiences get better with each visit.
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July 2023 by Gregory Varghese
These guys are amazing with their work and very accomodating. They troubleshoot really well and keep you posted every step of the way. Extremely professional.
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June 2023 by Hari S.
Amazing service. I brought my car here after getting an exorbitant quote for a brake replacement at a different company. Ming and his team took a look at my brakes within a few hours of my dropping it off, told me that the brakes didn't actually need to be replaced, called and explained everything to me, and did the job charging me just a fraction of what I would've paid at the other place. Could not recommend more highly - exceptional service.
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May 2023 by Ellis Berns
These guys are the real deal. Incredibly helpful and priced very fairly for the quality of work. I went in for a routine oil change and they found several other things that I did not know where an issue and quickly fixed them for me. 5 star service.Services: Tires
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May 2023 by Dirkje Camille Dunham
Impeccable service. My car was dead and wouldn’t jump. They didn’t have any appts available but the manager said they could try to start with a more powerful portable charger if time freed up since I was parked only 2 blocks away. A couple hours later, a guy walked over with the charger, started and drove my car to the garage for testing, and replaced the battery as indicated, calling and explaining each step of the way. Saved my day. This is the kind of service that customers come back to a local business for and I’ll definitely be back for my future car service needs.Services: Auto battery replacement
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April 2023 by Michael Quarantillo
Very professional and quick service. They stayed past opening hours to finish the job. That shows character. They were very respectful towards their customers and explained everything in easy to understand terms. I read a review from a female that came here and I can see how they were comfortable and respected. I’d send my girlfriend here over other shops. Thank you KX Auto!
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April 2023 by Oleksandr Kolesnikov
I’ve taken both of my cars to this shop and each time has been a fast and easy experience. The prices are reasonable as well. I’ll happily return again when needed in the futureServices: Vehicle Inspection
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April 2023 by Tyreese Lane
Great customer service and they don’t try to take you to the bank. They are very honest and show you exactly what the issue is. They explain everything in detail and make the best recommendations that’s not going to hurt the consumer