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November 2023 by 1 0
Rewriting my review cause I feel like I’m being played withIn 2022 I purchased a car from citi auto group and don’t say I’m not a customer of y’all because I am yall replied to my review and I deleted it because I was expecting to hear back from yall and felt as though is was unfair to 1 star your business and it’s ways to resolve this but it’s been a couple days and I’ve called to no answer and I’ve emailed and gotten nothing my transmission is going and y’all claim it’s under a “warranty” but your warranty paper literally says limited and on top of that is clearly says yall pay 0% for any parts and labor for anything covered under the warranty so that’s just a cool way to make people reading yall replies to reviews think it’s a warranty.There isn’t a warranty. Their liars, another used car dealer that takes crashed cars cheaply fixes them and sells them for way more and leave you out to dry with repairs when they inevitably break down. I made the mistake and didn’t read through everything cause this is my first experience with this and it will be my last doing business with them people.They sold me a car that has definitely been through a accident with a shot transmission and you pay for it like you in a 2022 on top of that they lie and say it’s under a warranty and it’s not so now reply to this review and lie about anything else like I know y’all will.And another thing all they cars reflect 3k down so that nice 17k nice car really is 20k and they gonna charge you another couple thousand for taxes a month laterGo to an official dealer like I should have.
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November 2023 by jimmy Arocho been
Great service!!! Guys here are friendly n helped me andy wife get into a car with no headaches. Recommend to anyone looking for a car .
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November 2023 by cheyneisha nicholson
Just purchased a car from there yesterday! I left with a better car then I ended up going there for and they really made me feel comfortable during the entire process. They walked me through all questions and concerns I had. You can really tell that the work environment there is family orientated and the customer service that was given was excellent! I’m definitely going back in the future!
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November 2023 by Delilah Lok
Joe was amazing! He was welcoming from the walk in and walked us through the entire process. 100% recommend!
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November 2023 by Timina
I brung my brother here to get his first car. The people were so nice and they work with you as best as they can. I would 100% recommend them to anyone who wants to finance a car! They also have really good selections and they treat you like family. Thank you Citi Auto, you made my brother’s day!
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October 2023 by Diamond Natal
I haven't purchased my car yet but Joe really is going above and beyond to make sure my husband and I come out with a car. Awesome place to go when in need of a great deal great car.
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September 2023 by Rashaad Dandridge
Great to work with. Smooth process. David and Joe did they thing. Made sure everything was good and set and got me the best deal. Definitely go see them. Hospitality was amazing ??
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September 2023 by Bryant Webb
I was in and I was out one of the most respectful establishments I’ve been to in my life and I will definitely make it my business to do business with them again thank you Citiauto
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September 2023 by R T
They are very professional, polite and efficient. I went looking for one specific car that I saw on the web,it had been sold, but, they showed me another car worked with me on the deal, got me financed and I was out the door driving my new car in less than two hours. Great car and great service.I am happy!
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July 2023 by Feli The Fly
Great and Amazing, great caring service.Car they sold me was not clunker or a lemon.I recommend this place to anyone who needs help finding a vehicle.I went to a few other places also, but no one helped me out like Citi Auto.If you need help getting a vehicle, go here.
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June 2023 by Ashley M
Citi auto group was very helpful! Joe Santana was so helpful! He treated us as if we were his own family and made sure we got the best deal possible! Highly recommend this place if you are looking to finance or buy a car!
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June 2023 by Leajah Sistrunk
They were so helpful and the process was easy going!! Definitely buy your car from here ?
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June 2023 by Jerrell
One of the best car spots in Philly Joe the sales man is a go to guy he is about his business I’m a first time buyer and getting my credit started but Joe made it work he had me come back the next day and didn’t stop until he put me in a car so I recommend if you are looking to buy a car and not sure if you qualify hit up Joe he goin work his magic
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March 2023 by Sabrina
My experience at Citi auto was amazing, they made my process easy, smooth, and I left with my car! Very straight forward. I highly recommend them. A super big thank you to Joe and David!
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March 2023 by Tiffany Ramcharan
Awesome staff. Very professional and accommodating. Helped my daughter despite her credit issues. They took time with us and cut insurance quotes in half.Thanks so much David....
