-
January 2024 by Ellie T.
The 8920 Frankford Ave AT&T Store associates Larry and Mohammed are absolute GODsends!!! I had gone to another AT&T store (grant ave) and was given TOTALLY FALSE information which caused me to ALMOST return the phone and just stay with Verizon but I walked into this store was greeted immediately and asked how could they be of assistance...so I proceeded to explain what was going on and they both assured me that the issue COULD in fact be resolved and in FIVE MINUTES fixed the total cluster F&$k the Grant Ave associate left me with ..if you want customer service with professionalism and from people who actually know what they are doing GO TO THIS STORE and speak to either Larry or Mohammed, you will NOT be disappointed..they know their products and they are extremely knowledgeable about services offered etc. THANKS to these gentlemen I chose to continue with transferring to AT&T and AT&T is very lucky to have employees that not just know what they are doing but also do so with friendliness ....
-
November 2023 by Jenae Forkay
I recently went in for a new phone, and to switch over my data. Larry was very professional and very helpful! Thank you for making my transition to my new phone line easy.
-
November 2023 by Nicole Fath
Larry helped my son and I so quickly, efficiently, and friendly. It honestly was the best experience I've ever had in an AT&T store in all the years I've been a customer.
-
September 2023 by Maria Tobin
Larry was very friendly, patient and efficient with our purchase.
-
July 2023 by Ashley Edwards
Went to this store on Frankford Ave with my mom as both of us needed upgrades. We went to other AT&Ts in the past but were always left frustrated with add-ons added to our phones we said no to, trying to be up sold the whole time, and much more. This store is the best AT&T store we've been to. We worked with Larry who was afficient, organized, respected our decisions(didn't sneakily add anything onto our plans to make more commission like we've experienced in the past), and made the process completely painless. To upgrade two phones on two separate accounts and all my moms questions, we were in and out in 35mins. Highly recommend this store and if Larry is there, definitely work with him! This will be our new home store for the forceable future. Thank you!
-
June 2023 by Karen Church
Very helpful and advised me on all possible discounts available for the purchase of my new phone.
-
June 2023 by Miguel Vega
Excellent service today. I’m very happy I switched my service here. Thanks for great customer service.
-
March 2023 by Lunari Avril
This is the BEST store. Andres is soo helpful. He really came thru for me and my sister. He's always so well informed and polite. Thank you Andres!!! ?
-
March 2023 by lora pearson
Larry and Saran gave us the best customer service we've ever received from a cell phone provider. They are worth paying a visit to!
-
March 2023 by Cristina Pearson
Larry and Saran gave us amazing service! They were wonderful!
-
February 2023 by Kathy Given
A T & T service is first class. Needed 3 phones after T-Mobile refused to help us out. Been with them forever. Not bothered at all that I was closing my account.
-
December 2022 by Heather Gorney
Andres was excellent. He helped me import my old number to this phone and went through all the hassle of my old carrier. He stayed upbeat and professional the whole time. He kept going when I was even ready to throw my hands in the air and give up.
-
December 2022 by Zoxid1976 Kurbonov
I am so satisfied with Mr Andrew's job he helped me a lot I am thankful ❤❤❤
-
November 2022 by Melissa Lewin
Friendly staff, but needs more inventory
-
November 2022 by bob dorr
Andres and Larry were amazing. Came in dealing with a huge headache and they were patient and helped clear everything up and sent me home a happy customer.