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September 2023 by Diane M McGuire
Our family has been coming here the past seven years. Very down to earth guys and they always explain to you what they did to your car. They also let you know what needs to be changed and why and a timeframe to get it done. Well done First Rate Auto. They really make you feel like family. Highly recommended. I promise you will keep bringing your car to them.
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September 2023 by Leigh Goldstein
Every time I have had to deal with 1st Rate, they were professional and honest. They never found anything wrong that was not truly an issue. I recommend them highly.
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August 2023 by Inger Bojsen
I can’t say more positive things. It was overwhelming finding a mechanic in the first place, especially one that I felt wasn’t gonna rip me off. Every single experience I have had at 1st Rate has been positive, thorough yet efficient, and trustworthy. I can’t recommend them enough ?
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August 2023 by James C
Brought my car here for a state inspection, and it was quick and painless! They also gave me a little bit of a discount for paying in cash. Will definitely be back.
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May 2023 by John Averill
I have been going there now for about four years and I have to say they are the best at what they do, they’re awesome people and they will not try to get over instead they will help you if someone did mess up your car. I say that from my own experience, I brought my car in, they took one look and saw the disaster of a job. Mechanic did at a different shop and when they called me to pick up the car, they wouldn’t charge me and sent me somewhere to get it done correctly. I recommend them to anyone And we give them 10 stars if it’s possible
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April 2023 by Morgan Cavalcanto
Echoing what others have said: highly recommend! I called them up to inquire about state inspection and emissions check for a newly purchased car. The person I spoke with was so pleasant and was able to fit me in day of. In person, everyone was patient and explained things well. Quick and painless.
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April 2023 by Lexie Vega
Was recommended this business, as I am a new resident of Philly and have had the most positive experience. Everyone who works here is extremely nice & explains everything thoroughly. Will be coming here every time I need something serviced!Services: Battery
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March 2023 by Jonnita Gardner
1st Rate Auto has been my mechanic shop for more than 25 years. I have been through 5 vehicles with these guys and could not be in better hands. These guys are the most honest and professional that I have ever come across which is why I have been with them for this long. Joe (the owner) is a Master Mechanic and prides himself on knowledge, quality and excellence from both himself and his employees as he is not part of a franchise like most shops. Their work is always guaranteed!!! Many times, they will even squeeze you in at the last minute for minor things like inspections or flat tires. They not only fix your vehicle, but they educate you as well. They don’t just quote you a price…they explain why and give you the option of holding off where you can (for budget purposes) and let you know when not to cut corners (for safety purposes). Ronnie is the first face you see when you enter the establishment and the first voice when you call…he is always helpful…one of the most pleasant and friendly businessmen I know to date. I could go on and on about these guys. I have many family members and friends that also go to 1st Rate Auto, including my husband and son and no one is ever disappointed. I come from the PA Suburbs to get my car serviced by these guys and as a woman, I FULLY trust 1st Rate and highly recommend anyone that is looking for a good, honest, quality mechanic shop to give them a try…you will not regret it.
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March 2023 by David Hamell
Tried them out after recommended by a coworker for having much better prices than pep boys. I brought the car in thinking something was wrong, and there wasn't! First time a mechanic has given my car back without finding SOMETHING to fix. They're kind and communicative and impressed me with what felt like authentic trustworthiness. This is my new mechanic, and I've already recommended them to others. 10/10
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February 2023 by Aniruddh Gogate
I called them up to inquire about emission check and state inspection and was greeted with a pleasant voice and quick answers to all my questions. I went in after lunch for a walk-in appointment and there was no wait at all. All documentation and checks were done in under an hour with thorough explanation on everything that was done. If you are looking for a car service shop, I would highly recommend this one.
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February 2023 by Sadia Bynum
They service all 3 of my cars. Great people. Get my car in and out in a timely fashion. Everybody is nice. The prices have seem to stay the same over the years.
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January 2023 by Kathryn Wheeler
I had to get a 100,000 mile service, oil change, and coolant flush for my 4Runner before a long holiday road trip. I've been anxious about finding a new mechanic since I moved to the city because I had a few auto shops back home try to pull a fast one on me.The guys at 1st Rate got me in last minute and finished everything same day within a few hours. The prices are fair according to all the mechanic pricing guides online and they didn't attempt to upsell any BS. The service was unbelievably friendly and helpful — they even filled the air on my spare tire!Very happy with my experience.
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November 2022 by Elizabeth N.
First Rate had the perfect opportunity to scam me into more repairs than necessary when I first took my vehicle in for an issue with brakes. They were honest about the status of my brakes and said only two brakes needed to be replaced immediately and the other two could last another 3 months or so. They even took the time to follow up after those three months to check on the two brakes. Their honesty sold me instantly! I've been taking all of my vehicles here ever since.
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November 2022 by Jessica Gregory
I'm mad it took me this long to come here. Everyone was super nice and the service was quick and efficient. The worker explained everything he was doing to my car and I didn't feel like he was trying to sell me on anything. Definitely coming back!Services: Tires
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October 2022 by Amanda Martinez
These folks brought my car from the brink of death after I was told by another place to have it scrapped. It took a few months to fix but I recently drove it to DC and back and it handled great. I’m not sure if they often take on repairs like this, but after having other places flat out refuse to work on the car, I am so grateful for them. For the amount of work they did the pricing was fair and I never felt taken advantage of. Thank you!
