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October 2023 by Linda Huang
If I could rate this salon 0 stars, I would. I have never experienced such an unfriendly and rude staff at this rate. From the minute I made my appointment to the second I left the salon; it was a very unpleasant experience. The lady on the phone had a very rude and unfriendly tone, just overall very bad customer service.I walk in and Ashley approaches me in the unfriendliest customer service manner possible. As an employee greeting customers, I would expect a "Hello, welcome in." Instead, the first thing she says to me is "Do you have an appointment." As a salon, I would expect a more welcoming atmosphere for clients.I came in for an eyebrow waxing, a simple service for most salons. However, the eyebrow waxing was another experience. I would figure that most salon staff would know how to properly wax eyebrows, but apparently that's not the case. I asked her for a basic shaping of my brows. She was all finished waxing when she did not even touch/wax the top of my eyebrows. I had to tell her to wax and shape the top of my eyebrows. The whole time she seemed like she was rushing through it and not actually taking time for me and what I wanted. As a result, my eyebrows now look very rough and sloppy. In addition, the whole time she's waxing my eyebrows, she has not said one word to me. I would think as a salon you would want to make a personal connection and make conversation with your clients, even if it is small talk. I have never had this experience before.Before this salon, I would go to Raphael's Aveda Salon that's right on Court St. I figured I would try a different place for pricing reasons. However, I would MUCH rather go there and spend the extra dollars. They have pleasant, friendly staff and a welcoming environment for clients. Plus, they actually know how to wax eyebrows and take time for their clients!Overall, terrible experience. All I'm asking is for basic customer service with friendly staff, that's it. If you're not going to take the time to do that, at least be good at what you do.
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June 2023 by Natalie Hoffman
Lacey is amazing and I couldn't be happier! I take myself, and both kids to her. I'm always happier when I walk out!
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June 2023 by David Osborn (Stringfellow Hawke)
It's now known as Artistry salon. But, you still get the same great service there, at a reasonable price.Our family doesn't trust anyone else with our hair
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February 2023 by Melissa McNulty
Ashley is the best! I love my hair! She's very talented.
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September 2022 by candace
Sue Hawk cuts, highlights and conditions my hair. She styles it before I leave. She always does a great job and makes me feel special! Thanks Sue! All the gals in this place take good care of their clients!Services: Shampoo & conditioning
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July 2022 by Ashlie Clark
I have gone here for the longest time. Lacey always cuts my hair. She does such an amazing job. She never forgets what I like and always gives the best advice. She has squeezed me in at the last second while needed my hair done for something important. I love going to see her.Service: Haircut
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July 2022 by Madhuparna Chakraborty
Did not get any color on my hair, my hair just got rough.Service: Hair coloring
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March 2022 by Maggie C.
Absolutely awesome prices and great results! I'm a college student at OU and I have been going to get my hair trimmed and eyebrows done here. Everyone is super sweet and knows what they are doing. I went in for my first eyebrow wax knowing nothing of what I wanted and left with a wonderful brow shape that still looks very natural but cleaned up. I love going here and can always get a same day appointment! Cannot recommend enough!
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October 2021 by Macrae C
I do not recommend going here if you have hair which requires trimmers to cut. Asked to have my hair blended/ faded and got nothing close to it. There is quite literally a point in my hair where it goes from an inch to a half inch, it’s funny looking. Furthermore, the trimming around my ears as well as my sideburns are quite uneven and not fully cut. The staff is friendly and talkative but that doesn’t matter very much considering I was charged $20.Service: Haircut
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September 2021 by Jamie Casey
Ashley was so great! I will definitely be back. She was so sweet and gave me what I wanted! Very reasonable on their prices.
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August 2021 by Janine Ross
come get your updo !
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July 2021 by Susie Prince Buck
This was my first time to Station Street hair design. Ashley did a great color and cut. Everyone was so friendly there. Ive already made my next appointment. I’m so excited to go back. I highly recommend Station Street hair design
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June 2021 by Ellen Gill
Alana did such an incredible job with my hair! She was attentive and personable every moment from our initial consultation to the final styling. She took a hair idea that I could barely explain and made it a reality through balayage, curtain bangs, and a lot of toner. She will listen to your needs and wants, and will translate them into a beautiful and functional look. I recommend Alana for anyone looking for a full-blown color moment or just a haircut!
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June 2021 by Jordan Dearth
Not sure of the name whoever did the cut but she was older with dyed mousy brown hair. The hair cut was mediocre but the service is responsible for my rating. I went in there wanting a nice hair cut after growing it out for over a year and was just treated like a joke of a kid in there. I've never been treated like this before, I didn't really say anything that should be taken as a joke in any context but just saying very normal things and telling them about how I'd like my hair cut caused this lady and maybe a younger stylist to laugh like I'm a stand-up comedian. Never even heard of someone experiencing something like this before but given that I was the only one in there younger than 35 it kind of just tells me they had no respect, she wasn't even very cordial or talkative, just uncomfortable laughs at things I wanted taken seriously, not trying to listen or anything. I showed her what my hair looked like after I styled it daily and asked for her to style it similarly at least while telling her the exact techniques and products I use but giving her the freedom to do whatever she thinks looks nice or better but what I was left with was a joke, I might as well have it my hair by myself then had my roommates style it while blindfolded. I'll probably post the before and after someone soon because it's hilarious. I payed $20 for worse service and quality of cut than $16 at Great Clips. I think I've learned that it doesn't take much skill to dye and heat treat hair because obviously that experience doesn't translate to a decent hair cut or styling and that a salon advertising all these things is less than a jack of all trades.
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May 2021 by Janis Tysko
Love how Sue cuts my hair and the care she takes.
