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January 2024 by kirsten knott
Auto/Service center DO NOT RECOMMEND!! Take your vehicle somewhere else to get serviced unless you want to wait a month plus more.I scheduled my appointment supposed to be on the 2nd, in which i dropped it off two days early because of the holidays & me having to work. Then when i called at 11am that day to check & see what they found out they told me they didn't even look at my car & told me "they would get to it". Two weeks later i called again because i was assuming some type of progress was made, well AGAIN my car had not even been touched, which i spoke to matt on the phone & he said, "i'm guessing you want me to tear into this." like uhm yeah? It's been there for three weeks. Then he told me he needed me to sign something in which i came in & done right away. I called again the next day in which he told me my headgasket was leaking, then he told me he had to take it off & send pictures & whatever. So the next day I called again & he said everything was good & ordered. Well my vehicle got finished this past thursday & they called to tell me it ready. I didn't pick up until friday morning because i worked thursday night. I come to the service desk to pick up my car & the curly haired lady was being real snobby & rude telling me i needed to have the person who cosigned my car come in & sign the paper or pay 2000 some dollars. I had a warranty on the car in which it covered everything, but they didn't tell me a signature was needed on the phone when they called for pickup, in which THEY SHOULD HAVE when they called so i could of had my cosigner come sign. I had multiple issues with matt & the woman at the service desk which blonde curly old fashioned hair. Super rude & have terrible lack of customer service what so ever, terrible way to act towards customers who pay thousands! My car could have been done weeks before it was if they had looked at my car to began with when i was scheduled! I wasn't updated on my car at all the whole month it was there, & i like to be in the loop about the vehicle i'm paying $700 dollars a month for!! No one called me & told me anything, i had to call in to even get them to look at my car. the whole situation is terrible & i hope no one ever has the terrible experience i had with the service center!
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January 2024 by Richard Thomas
I had a great experience with Hugh White Honda. The price was so good I drove 90 miles to see it. The salesman (George Mauzy) was extremely friendly and helpful.
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October 2023 by Bill Nye
Good service, didn't end up making a deal but they were very prompt and offered me some good vehicles. None of them fit exactly what I was looking for personally. A lot of them I will say were quite overpriced, thays why they were given 4 stars, but in reality that is anywhere these days. Probably one of the better lots in Athens for customer service tho.
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October 2023 by Just Me
Worst place to buy a vehicle. They will rip you off. Got a car from Colin and he and another salesman passed us off back and forth for a 4 year loan on an aged vehicle for nearly 5 hours and into the late evening. Thought we were paying 9000 on a four year loan, but a week later, find out it they had inflated the cost with addons we did not know about went to a 12000 price and a 7 year loan! They also stated they would fix areas of the vehicle that were not working and did not. They also DO NOT AT ANY COST BUY FROM THESE CON ARTISTS. This place is a rip off and should be shut down.
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October 2023 by Dusti Mccoy
Tyler Styles did a great job on getting me the truck and car I was looking for. Great guy to help with any questions I had. Also helped get my son his first vehicle. I don't think I could go to anotanother dealership
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September 2023 by Jessica Bickley
I just completed how ever many car purchases from Roger. Simply stated- I keep going back because it’s the best experience. I don’t want to deal with a dealership or sales people who try to “sell” me or use silly tricks to “put you in a car today”. I want to go in, look at the car, drive it and walk out without with any pressure. If I want to buy the car, we make an appointment to come back to sign the paperwork. That’s not a long process and I’m gone. Couldn’t be easier!Oh and he loves kids so if you have them with you he will keep them entertained for you ☺️
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September 2023 by Jill Claudio
I give Hugh White a 5 star! Awesome experience with Steve and the whole crew!! I bought a Honda SI last year and Steve was the most honest, caring, patient and funniest man I’ve ever dealt with. Steve never made me feel pressured or fed me silly car sell pitch lines. Anytime I have a question or concern still today Steve will get right back to me right away unless it’s 2 am in the morning (LOL) I refer all my friends and family to Hugh white, they are ALL WONDERFUL PEOPLE!!
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September 2023 by Amy Zeuch
My son totaled his car and needed a replacement quickly. Wayne Horsley got us in a Hyundai Elantra which was the perfect fit for him! Wayne showed us all the features of the car and took his time to make sure we were completely satisfied with the process of purchasing this car. Wayne went above and beyond, spending time with us, driving 45 minutes away to meet us at the Lancaster location. I will definitely be returning to specifically work with Wayne when buying a car in the future. He asked thorough questions and made us feel heard to make the perfect match with a car which met all of my son’s needs.
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September 2023 by Renee Sparks
Wayne Horsley provided excellent service. He’s your guy if you are in the market for a vehicle. I highly recommend Wayne and the Hugh White dealership. The finance department was easy to work with as well.
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September 2023 by Amber Mcgee
Me and my boyfriend have bought 3 vehicles from here. Isaiah Mullins has been a great salesman and the biggest help. He goes above and beyond to find your dream car!
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September 2023 by laken bartlett
I’ve worked with Josh several times at Hugh White. First when I leased a car, and then purchased 2 from him. He has always found exactly what I want, and what I need in my price range. He isn’t like any other car sales person that will push stuff on you, he is honest and great to work with! I won’t go anywhere else but Hugh white, if you can’t see Josh, see Tyler! I purchased a car from Tyler as well and he is also just as great to work with, can’t go wrong with either of them!
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September 2023 by TIffany L
Josh WachenschwanzHe was awesome, took all the time needed to get me in my very first car I ever owned on my own. He worked hard and didn't spare a minute to make sure I left in what I wanted, I would and have recommended him to many people. I am very thankful for the the happiness I felt the day He helped me buy my very first brand new car.
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September 2023 by Zach Hughes
Josh W. At Hugh White is 100% who you want to deal with for all of your automotive needs! I’m very specific when it comes to my needs and he never fails to deliver! Tell this man what you want, the price range you need to be and he will find you a winner! Josh never fails to deliver and as for me and my family, we will always do business through him and Hugh White. I can’t say enough, 10/10 would recommend!
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September 2023 by Monica Humphrey
I've had the pleasure of acquiring all our vehicles from Tyler Stiles, and I must say, he has consistently exceeded expectations both at the dealership and in our text interactions. His authenticity shines through, and his honesty is truly unparalleled in the realm of car salesmen. Tyler Stiles is the real deal – a professional who's made our car-buying experiences truly exceptional.
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September 2023 by Katelyn Hall
Absolutely love my dream van that Tyler Stiles help me get! Without his help I don’t think I would be driving in style like I am today! A Big Thanks to Tyler for making it possible! 10/10 recommend!