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“My experience with Malik C. as a store representative was fantastic. Malik was patient, knowledgeable and helpful with my new purchases for a new stove amd refrigerator. I was able to smoothly complete the transaction and scheduled delivery and Malik was available to speak during the several times I called to ask additional questions.Great job Malik and thank you!!!”
“I had a great experience at Mattress Firm! Ray was super helpful and really took the time to assist me in choosing the right mattress for me. I’m very happy with my choice and the process was simple and seamless.”
“I'm a designer in Chicago and have a client in NYC that needed an adjustable bed. My client and I worked with Natasha and Bill and they could not have been any more wonderful. Friendly, helpful and incredibly knowledgeable about the product. They really provided an easy, turnkey experience and we're a pleasure to work with.”
“Monica was very nice and helpful. If I could review her coworkers it would be zero stars because they looked at me like I couldn't afford the beds in that store.”
“Valerio was incredible at navigating for us the moment we stepped into the store. Super friendly and transparently presented all the options and prices helping us make the optimal mattress choice in a pleasant environment.”
“I had a helpful and efficient experience with this store thanks to Anthony, who was able to synthesize my preferences and constraints and narrow down quickly the options that made sense for me. For those who are unfamiliar with the nuances of different mattress types and the pros and cons, Anthony will be able to guide you through the process and find something that meets your needs.”
“Ashley Santana did an amazing job helping me on 1/12/2024. She was patient and kind and listened to my needs and delivered. She knew and understood the inventory. I was lucky to have her assist me today!”
“Mykel helped us locate a new washer/dryer after ours fried itself out. He made sure we were aware of all the specs and options available to us from warranty options to the delivery process. He made us feel super comfortable and established a relationship with us for future if we ever need more support. Great experience!”
“We had the best experience ever with Francisco! He's very knowledgeable about the mattresses and very nice! The best customer service :) The store also had a lot of options to try out.”
“We had a fantastic experience when our new mattress from Charles P. Rodgers was delivered. The delivery team arrived punctually and demonstrated exceptional professionalism, friendliness, and courtesy, the entire process took less than 20 minutes. They were knowledgeable about our mattresses set-up and maintenance. It was truly a job well done, definite white glove service. Our first night's sleep on the new mattress was absolutely dreamy. I am incredibly grateful to Charles P. Rodgers for providing such a wonderful product and experience. Thank you!”
“Great experience purchasing a mattress at this store. Elvin was friendly, patient, knowledgeable, and understanding. I highly recommend Mattress Firm for all your mattress needs.”
“I am really happy with my bedroom furniture. Clean lines, plenty of space in drawers. I made the right choice and I don't always get it right. I plan on buying my sister a similar bedroom.”
“My wife and I had a wonderful experience purchasing a Miele Classic 1 Pure cannister vacuum cleaner with the help of Matthew our sales person. Matthew was knowledgeable but at the same time gave us space to make a decision. We have purchased several other appliances at this location and we highly recommend this store in Chelsea and Matthew as a sales person. - Noel and Linda”
10AM - 7:30PM
402 Broadway, New York
Mattress Stores
“Dimitri is superb! Handled our large purchase with terrific care, support, and attention. The white glove delivery gentlemen were outstanding! We give Canal our highest endorsement and recommendation! Thank you!”
“Mattress Firm had a nice selection of mattresses. Chauncey was very knowledgeable on the products and helped us make an informed decision on our mattress. Thanks for the help.”
11AM - 7PM
245 E 60th St #1, New York
Mattress Stores
“What an amazing experience!!! I’m so glad we came to the store in person. Anthony was so helpful!!! We were looking for luxury and we found it. It’s so hard to find a good mattress without harmful chemicals and we found it. Thank you Anthony.”
“Walked by the store on a Friday evening, and had the best mattress shopping experience! Jodi was super knowledgeable and helpful, answered all our questions so comprehensively!We tested out different mattresses and landed on a Tempur or Stearns & Foster as our top 2. Jodi even helped us choose pillows and then sat down with us to discuss pricing plans. Buying one of these is like buying a car! She also let us do more research and wasn't pushy at all, which I really appreciated.It was one of the best customer service experiences I've had in really long time, & am happy we left with a mattress we want.”
“Elvin Ramirez he know was the best deal for you a guy that has pasion and can deal the good price and also with a good equipment so when you come here ask for Elvin Ramirez you wont regreret i have been buy im stuf more then 5 years since he have been in 3rd ave.”
“Our experience at the Tempur-Pedic flagship store was exceptional! We are Interior Designers and as always Shawn Brown provided great customer service. He greeted us in a positive and professional manner and as has followed through on our order with great care and support.”
“There was a lovely gentleman who walked me home with my air conditioner and a hand truck. it was just a few short blocks but what a delight. He wouldn't even take a tip. Would definitely recommend.”
“Meryl and Alexis were super helpful. Not only were they knowledgeable about their inventory and delivery processes, but neither was pushy or made me feel rushed. The experience made my new couch even more enjoyable.”
10AM - 9PM
1961 Broadway, New York
Mattress Stores
“Vast expanse of options as I was looking for a couch. Prices nicely balanced between online junk and high end luxury stores, affordable quality. Excellent guidance from salesperson, not pushy, but willing to negotiate some small price adjustments at the end. Like the concept of white glove delivery: no assembly hassles, placement in my living room.”
“The gentleman that helped me was great. He was kinda ND, helpful, understanding of what I needed to help me rest better & longer with a firm but comfy new bed. So thank you so much”
10:30AM - 6:30PM
246 W 38th St Suite 205, New York
Mattress Stores
“Shopping for a mattress at Craig's Beds was an absolute delight! Craig made time for me walking in and walked me through his collection making sure I got exactly the mattress that would work for me. His commitment to customer satisfaction was evident every step of the way and he truly went above and beyond. I highly recommend Craig's Beds and will be returning there for my next mattress when the time comes.”
10AM - 8PM
100 W 125th St, New York
Mattress Stores
“Kimo Hall was wonderful in the sales process. He was very patient in explaining the mattress issues, and worked to get us everything we needed for our bedstead and recliner. Can hardly wait for delivery!”
“(Translated by Google) Thank you so much ! All excellent, I took it without running my credit and just what I was looking for. Thank you ..(Original)Muchas gracias ! Todo excelente lo tome sin correr mi crédito y justo lo que buscaba . Gracias ..”
11AM - 7PM
135 5th Ave, New York
Mattress Stores
“Maxwell Edwards helped me pick my mattress yesterday, and I honestly couldn't have had a better experience. He was so knowledgable about the brand, product and industry and had a thorough response to every question I asked him. His kind demeanor made me feel trusting, and I walked away wanting to do it all over again.”
“Exquisite service and knowledgeable representatives. It’s rare that a manager comes out and thanks you for your business as Mr. Brown did. Over all very impressive service.Second time purchasing from them and it keeps getting better and better.”
“This PC Richard location has been here for a while. It is two levels and is spacious. Sells everything from TVs to coffee makers, headphones and beyond. Usually the help there is pretty good at helping you pick out or find what you came here looking for. I have purchased tvs from here and other things. Recently it has not been crowded here, which means not having to wait on any lines.”
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“Very helpful sales staff and especially the store manager. Helped me put together the order for my new mattress and accessories.A pleasure to do business with this company!”