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September 2023 by Anita V.
Extreme long wait - 1 hour on line waiting to pick up my prescription Would not recommend at all
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June 2023 by Ramon R.
It was sad to see all the negative reviews. I've been a customer of CVS for more than 15 years and have always had a positive experience with most of the employees there. I especially look forward to the warm hello when I enter. Like any service related company, there will be times when one or two employees may not be as engaging or helpful as they should be but that does not mean they are all like that. I have always felt welcomed at CVS and have never entertained the idea of going to another pharmacy.
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June 2023 by C J.
The store smells like a wet dog bed. The pharmacy staff are rude, frequently out of medications and unwilling to assist. Clerks are slow; management is apathetic and argumentative (!!!). Shelves are half empty. What a dump. The Bronx deserves better. All of this is on CVS - not the workers. Still, not going back. Ever. Multiple independent pharmacies nearby.
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March 2023 by Joseph Marte
They never pick the phone
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March 2023 by Austine O
This is CVS Photo, as they say, but they don't snap passport photos here; this is the wrong info. See pictures attached
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January 2023 by Justin M.
The staff are rude and worthless. They will pick up the phone only to immediately hand it up. They don't field calls. If you go there in person they are a little better, but still don't take their jobs seriously at all. I'd fire them all if I were the manager, but I guess it's hard to get good help.
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July 2022 by Mel C.
lines are long constantly at all registers with workers at the pharmacy walking around or sitting at a computer with customers young ,old and sick waiting on long lines. I complain to customer service all of the time
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August 2021 by Gabriela S.
Today my mother went to get her diabetes strips and she got treated very badly to the point she just walked out without them ,I feel very frustrated because the only thing she asked what was the difference between brands and the guy wouldn't give her an explanation.If they don't like there worked they shouldn't be working there.
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August 2020 by Alexandra R.
I started going to this location about 5 months ago, they are very clean, and organized. My visits have always been pleasant with the staff's help and assistance. I have social anxiety so I don't usually look for help- just thought I'd clarify that since there's a few bad reviews pertaining to customer service, so I might not get the full scope of how the staff treats their customers. None the less, I've always been treated respectfully from the staff, and there has been a few times some have physically helped me look for an item or two. Overall I would recommend this location.
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July 2020 by Jessica P.
The workers in the pharmacy are rude af, when i used to have to go pick up my medication monthly they would always tell me my prescription wasn't there when I knew it was, and after having to ask multiple times they finally end up giving it to you. I ended up transferring my medication to Leroy, where u don't have to worry about waiting forever and the workers are actually respectful and kind.
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June 2017 by Sadri B.
in the norwood section of the bronx you will find a cvs that lacks real customer service and no self service checkout area but with no long lines cause of the lack of customers inside i am in and.out in a snap. the usual a to z of cvs stuff with a pharmacy in the back and with 2 liter diet pepsi on sale for 99 cents i dont have much to mitch and moan about (yes mitch cause i don't like to use the b word). i used my cvs card for perks and got a print out coupon for 5 bucks off next purchase and other discount deals . it's spacious inside and it's not that messy so i can roam each aisle while waiting for my buddy who is running late as always . it's cvs folks and along with walgreens it's a needed store for us city folks who besides tylenol , baby diapers , shampoo, etc also need cold drinks , snacks and other goodies when needed. 3 stars cause i am generous on a sunday hot morning . p.s. dude working behind counter looks like actor luis guzman.
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August 2014 by Michele R.
I only go here for the pharmacy since they seem to be the only pharmacy in the area to have all my family's various prescriptions in stock. I must agree that customer service is indeed not the best or quickest. You have to have a lot of patience and time to wait. The one good thing I can say is that you will repeatedly get called to pick up your meds
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December 2013 by Jon O.
There's always unorganized lines with one register open. They have approximately five registers that is never in use. If you lucky you might have Effraine a middle age heavy set employee who hates his job to scan your items. This place is in need of self check out like all other CVS, then customer service will improve.