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September 2022 by R B.
Such a great experience every time I take my dog. The staff takes the time to explain things, they are so good with my dog and answer all of my questions and concerns. They are amazing.
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September 2022 by Lori G.
Every person who works at Broadview is always kind and patient with my dog and me! They take the time to make sure my dog is calm before they approach and always answer all my questions. Total professionalism and caring
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December 2021 by Stan F.
I always a good experience at Broadview, and so do my companion animals, even though they'd rather be elsewhere. Keep up the excellent work. The care you take with our companion animals is much appreciated. Also the precautions during the COVID-19 pandemic, show you really understand what pandemics are about and how people should act while in them, something not everyone gets. So, I do appreciate the safety precautions.
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October 2021 by Jane L.
Both the doctor and her tech were very good. Gentle with Neko, she is 17, No long wait time and caring staff
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October 2021 by Deborah V.
The care is consistently exceptional. From the front desk to the clinical care, etc. The staff is friendly, patient and always addresses our concerns. They make our bichon poodle feel super special and she loves all the attention. We feel very fortunate to have Broadview Animal Hospital in our community.
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October 2021 by Lynda A.
I appreciated the friendliness of all staff I encountered, the speed at which I received a text once alerting the office I was outside, the time and care that was spent with my kitten during her exam and vaccination. A few years ago I brought my pets to a different vet clinic which was smaller, and I believed that would equal greater care/attention to detail. I was wrong. That's why I returned to Broadview in Rochester (and occasionally Dover). I've been very happy with both and would not hesitate to recommend that friends seek care for their pets here.
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September 2021 by Karen K.
All staff that treated Cherry were exceedingly thoughtful, informative, professional, and kind. I couldn't have asked for better care.
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August 2021 by Brianna K.
These people are the absolute best. So kind, receptive and friendly. Absolutely patient, and attentive. This place can get busy very quickly and everyone gets taken care of promptly and with a smile. I'm always anxious when I have to bring my fur baby in for anything, but as soon as I walk in the door I'm immediately at ease. They're always ready to answer questions, educate, and care for your pets. Thank you all for what you do!
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March 2021 by Deb R.
I have always been treated with respect and enjoyable conversation, especially in regard to my animals. They answer all questions clearly and make sure all is understood. My animals are always calm and comfortable when being in the Vets company and are happy to be at Broadview Hospital. I am most pleased we chose to trust Broadview with our pets health. I enjoy every doctor and employee at Broadview, their kindness and understanding is a part of the every visit and in every communication with them. 5 STARS! LOVE THIS VETERINARY GROUP!!
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March 2021 by Pam M.
We are extremely happy with the service we have had at Broadview. Thorough and caring for out beloved cat.
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January 2021 by Brenda T.
The wait time is awful. We had an appointment for 2 o'clock but we had to wait 30 minutes out in our car with three dogs waiting for the appointment. We always appreciate the friendliness of the staff and doctors. I worry when I can't go in with my dogs but understand. I feel comfortable letting them go in for the appointments w/o me @ Broadview. My dogs are always happy when coming out. Dr Berry was amazing. She explains the blood test results thoroughly and the possible treatment plan. Thank you Broadview for always treating our dogs special. Been a customer for approximately 20 years.
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January 2021 by Jack S.
We continue taking our pets here. The service is great and they don't try to upcharge. I would definitely recommend.
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November 2020 by Jamie G.
My Labrador Retriever had a marrow bone stuck on her bottom jaw. I called my local vet at 9 am and they referred me to caves in concord, where they could not see her. Called Broadview and fit her right in! This is the second time Broadview had seen her in an "emergency" situation where my current veterinarian couldn't. Had her records emailed over and so happy to be with Broadview now. Thank you Broadview!!
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August 2020 by Brian S.
Always thorough, friendly and considerate service. Dr.Macdearmid's thoroughness and compassion for my dog is outstanding
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June 2020 by Jane G.
These are difficult times, but Broadview is doing a wonderful efficient job. They have everything set up efficiently for you to get your pet seen to. Every employee is professional and polite, but also warm and caring. I have been using them for a long long time and have always been pleased with their care, but they have really stepped up.
