-
February 2024 by Todd M Penner
This pharmacy allows you to do your own footwork for you just to let you knowThe prescription refill process has been horribleMultiple refills at different times so they have to go up there five times a weekThe automated system is a sham I don't have time for itI think the staff needs learned that their customers should be more important in what they treat us
-
November 2023 by Lyle Graff
Great service ?
-
July 2023 by Richard Gibbs
I had never had an issue with same-day delivery. I ordered my order at 4:30. Had to call the one 800 number around seven. Finally get my order ready close to closing. Nobody has no answers but maybe aspera store they might be all right but for delivery Sturgis no
-
April 2023 by Debbie Gill
Had ordered medicine online. It arrived in only 2 days.
-
February 2023 by Marcella Merwin
EXTREMELY RUDE!!! Had Dr call in script renewal and when I went to pick it up they didn't have any record of it...told the pharm tech the story and she called my Dr a liar...sad thing is it's not the first time...staff is very rude, not just one but all...
-
December 2022 by Dennis Ghost
Computers are always down, and one member of the staff was extremely rude ! I went for a scheduled vaccination and they had no idea why I was there. And made me feel like it was all my fault and an inconvenience that I stepped into their store….needless to say I’ll be going to Rite Aid.
-
August 2022 by Ben Pant
Drive through usually takes awhile
-
August 2022 by Stacy Ann Stryker (Shaman Catara)
I purchased a $150.00 Amazon gift card and found out that the card was already used please watch out when you buy gift cards from Walgreens in Sturgis Michigan note I use my SSI money to get it and they say that there’s nothing they can do about it also Amazon is saying that they can’t do nothing about it either So basically I’m out of $150.00 For Christmas
-
December 2021 by Stacy Ann Stryker (Mystical Kitty Catara)
I purchased a $150.00 Amazon gift card and found out that the card was already used please watch out when you buy gift cards from Walgreens in Sturgis Michigan note I use my SSI money to get it and they say that there’s nothing they can do about it also Amazon is saying that they can’t do nothing about it either So basically I’m out of $150.00 For Christmas
-
December 2021 by Travis G.
All day long, Friday, the app was telling me my prescription was still "in progress". I kept checking all day as it said it would likely be ready at 10:02 am. No change all day. I finish with work and call the pharmacy, Sturgis, Michigan, to check the status. They inform me that they got the prescription order from my Doctor and didn't have any so they ordered more. They advised it would be there Monday. I said, "Don't you think that is the kind of situation where you should contact the customer?" She said, yes that's why the app alerted you. I told her the app didn't alert me, that it says "In Progress." I said that for their customer service moving forward, that is something they need to specifically contact the customer to advise them that they can't fill it all weekend." As it is Friday, my Doctor's office is now closed for the weekend. I get it, you are short-handed right now. That is no excuse to forgo customer service, especially when we are talking about people's prescriptions. Her response should have been,"you are right, I apologize." Instead the lady says, "Well that's why the app alerted you." I informed her, again, that the app did not alert me, it just said "in Progress". She interrupted me and said, "Have a good day" and quickly hung up. You can do better, Walgreens.
-
December 2021 by jo van
I called at 3pm to see if my prescriptions were ready and they were. The pharmacy was supposed to be open until 9pm but they were closed at 5:15pm when i arrived with a sign on the window saying they had to close early due to staff shortage. If this was fast food i would understand but i need my medication
-
December 2021 by Stacy Ann Stryker
I purchased a $150.00 Amazon gift card and found out that the card was already used please watch out when you buy gift cards from Walgreens in Sturgis Michigan note I use my SSI money to get it and they say that there’s nothing they can do about it also Amazon is saying that they can’t do nothing about it either So basically I’m out of $150.00 For Christmas
-
October 2021 by James Robinson
Best pharmacy in town.
-
August 2021 by Meredith Hill
Love the drive thru pharmacy but sometimes you wait too long. I wish they had an express window for people without questions or insurance issues. Also, I had an appt recently for the Covid vaccination. When I was checking in at then pharmacy, the employee who registered me was less than polite. She looked like I was an inconvenience. Rolling her eyes. Not one smile or thank you. I was really disappointed with the customer service. However, the employee who adminstered my shot was famtastic, friendly and smiled and said thank you.
-
July 2021 by tamara rowe
I've always loved Walgreens it's one of my favorite places to go