Electronics in Dubuque, IA

“When I bought my 2019 Ford Ranger I went with a high trim package (Lariat) and all available options, which include B&O premium audio. Shortly after purchasing it I realized that the factory premium audio lacked premium sound. I pondered what to do about if for a couple of years. Over time I realized that there were a couple of other “enhancements” I wanted as well. Hardwire a radar detector, upgrade to wireless Android Auto, some rock lights, etc.I visited a different audio install store in Dubuque and the initial consult was nothing short of ridiculous. Some lady sitting behind the counter told me to go out to Crutchfield and research what I wanted, order it, and bring it all in and they would install. I have no idea what I’m doing. What is needed. Nothing. I was hoping for someone that would serve as a bit of an authority and have some decent knowledge of what to recommend, etc.I was certain that all I would find is kids that built sub boxes in a back room and I’d have to go to a bigger city like Chicago to get what I was truly looking for.Then I called 5Sixty3. Spoke with Lee. Popped over to his place for a consultation and man was I wrong. This guy knows it all, does it all, and he’s a polished businessman on top of it all. He walked me through options, explained some of the challenges when working in tight spaces, asked me questions about the music I listen to, what I was hoping for (loud, thump, crispness, etc.).He drafted up a few options and quotes and got them back to me a couple of days later. The quotes were super clear about what I was getting. I called him back with a couple of questions and I became a customer!He fabricated a bunch of stuff to fit behind my back seat, ordered a custom sub box designed to fit in a unique spot on the Ranger, hard wired my radar detector, hooked me up with wireless Android Auto, set me up with some high-end rock lights, EVERYTHING I wanted. The wiring and how everything was installed looked like it was design by a factory for that vehicle.When he was done, my wife and I drove around town for hours pumping the tunes we listened to when we were in high school. Windows down, blaring 2 Live Crew, and thumping. Exceeded every expectation.Lee and his company are not something I would have ever expected to find in Dubuque. His work is top notch. His knowledge is unmatched. His professionalism is just not something you see every day.I will be back with my next project!”

“They were super helpful installing my car subwoofer! Even took time to help fix my stuff for free when I was the one who broke it! Couldn’t be happier with their service!”

“I feel like Target hires the right people for a retail business. The employees I've had contact with have been very courteous. I appreciate that they verify the code on my phone to make sure this is my order. Very nice, respectful young people.”

“Reminds me of the great eras of GameStop. Lots of cool consoles and friendly staff, I’ve had some questionable deals in the past, but if you don’t like the price you can just say no. Lots of cool games and definitely helped me build my collection. I’ll be a regular here for a long time!”

“Went to look at a TV, not that busy and nobody was asking to help me make a purchase. Took about 20 minutes to get a sales person to even notice I was there, I asked a few questions and left. I 'll buy a TV somewhere else.....”

“Chandler was awesome with my individuals who had tons of questions! This was a work trip for me and I swear the staff at this store is amazing!! Thanks for making my individuals feel seen and like they mattered. They didn't feel rushed or unimportant when often they get swept aside for other customers. This store is my go to from now on!!”

“Kudos to Lauren at Metro in Dubuque for providing the excellent service that I'm sure anyone, else in Dubuque would receive! She is kind, hardworking, and dedicated and I'm so grateful to have met a awesome person that was able to work within my budget to make sure I had reliable coverage, at a low affordable cost, as well as all streaming services I now receive. THANKS LAUREN! You're the best!”

“The two service representatives we had, Jamie and Kayleigh, were extremely helpful. Kayleigh went above and beyond to help us with some porting issues we were having. I would give 5 stars but the wait time was extremely long (2.5 hours). They were doing the best they could with being short staffed.”