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“Nice and multiple displace of their products, they even have bi-lingual signages displaced, although the 2nd language font is small and with difficulty to read. But the great effort to offer bi-lingual service ought be praised and acknowledged.Plenty security and staffs lookout at thé store! A bit too worrisome from the managements or from corporate! Friendly, cooperative, and efficient staff sales associates and cahier associates.”
“Outstanding costumer service provided ? Ramon and John were very professional and helped me with all my needs! Very impressed with their approach and work ethic ! Adriana”
“I came in with my daughter and we had amazing customer service one of the girls there I believe her name was jade was o helpful. She made my daughter feel so confident with the dresses she picked out. The store was clean and organized will definitely be coming back with my wife to help our daughter pick out her prom dress”
“I have nothing but amazing things to say about this place, because when I encounter great staff that has made me feel better than when I walked in, I have to pass that on. We were welcomed by one person who paused from her duties to acknowledge me and ask how she could help. And I found a great sweater that suited me, and it was very comfy. The store was clean, organized, everything perfectly folded. Thanks to the Gap Staff for providing good customer service.”
“Anna at the Rosemont Armani Outlet in Chicago IS AMAZING. BEST SALESPERSON I'VE WORKED WITH AT ARMANI IN THE ~5 YEARS I'VE SHOPPED THERE. Stopped by last night for a quick browse and she was very hospitable, gracious, helpful, knowledgeable, and not pushy at all. Made me feel at ease with my questions. Her passion for the brand and Mr. Armani's designs were very obvious, and it was clear that she had a lot of experience with luxury and the brand. It was a real treat to work with her, and she was very nice to both my wife and I. Looking forward to working with Anna on future purchases!”
“Service is good as staff are paid a sales commission. As with most of the stores at this outlet mall, the merchandise has been manufactured specifically for the outlet store. Their Theory clothes are not the same as what you'll find at a department store. And any returns must be made within 30 days.”
“Reasonable stock of men's pants. Not really outlet pricing. Sales but not fire sales. I wish they had some of the more esoteric colors and cuts that are online since it's Levi's but they have traditional colors and washes”
“…woooooooohooooo ITS CHAMPION store like REAL CHAMP IN ROSEMONT , like heavy wait devision like MIKE TYSON … and plus super nice workers here - maneger Nathalie and sales person Roxen nice and fast service plussss quality!!! Love it forever !!!! Thank you , I’m like champ now with 29th t- shirts LONG sleeve ”
“Great customer service! I was having so much trouble finding a specific pair of jeans that my granddaughter loves and I was stressing about working up the courage to ask one of the young workers for help, as I am an older woman. However, I was then approached by a lovely young worker who helped me find the pants and even assisted in finding a matching shirt. Thank you, Ashley, for that wholesome interaction! (And for making me feel young again?)”
“Kassandra is very nice and provided me with great service. She answered all my requests in a professional and helpful way. Rose is also very nice providing me drinks and snacks while I shopped and provided me with more than I came for to meet my wearing needs.This store is not crowded because it is pricier than other stores in this outlet mall so not everyone enjoys shopping here, which is good because you can be served well if you are a loyal customer to Brunello Cucinelli.Discounts sometimes go crazy in a year and there are many great popular stuff that gone out of stock online.”
“I've been going here for years to get my fresh on. They used to have a better sunglasses section and fragrances, but it's still decent. The service is impeccable. The staff in the women's section is above and beyond helping you, and she has good taste in fashion. So I found a nice outfit for a good price. I also love the shoe department and the layout of the store. It's always a great shopping experience at Nordstorm Rack.”
“Awesome sale prices......very helpful,helped us locate a different size for my daughter,even though it was on clearance. Love the quality and love the helpful employeesThank you J.Crew Factory”
“This location usually has a great selection of men's and women's styles. We used to work with Anna whom we were informed is now the manager at this location. Congrats, Anna! We worked with O'Neil on this visit who was attentive and helpful.”
“I LOVE this place! They have soooi much to offer! The customer service at every Ross I've visited in different cities are all the same, excellent customer service! They have great deals & seniors 55 & over on Tuesdays get a 10% discount! Ooooh yeah I Love that! The clothes ....you better get it or it may be gone when you go back (lol) I do go in Ross & just shop & look for hours, I got some cast iron skillets, cute pots & pans, big wall pictures, candles, items FOREVER ROOM in my house...I just live it & so does my Brothers. Son & nephews!”
“Larissa was AMAZING. Great personality, so helpful, and she helped me find a 10/10.5! Even after the man sent me home with the wrong pair of shoes, she was great at having them ready! Also thank you to ASICS for the buy one get one free! You guys are the true heroes!”
“Great customer service. Ask for Alex this dude is a great sales person..... Personal, courteous, knowledgeable, and not bad on the eyes.Several items in stock and out to you quickly to ensure proper fit. No harassment”
“There was this girl name Kylie today who was super nice and helpful. She mentioned the deals and where I can find the cute dresses and sweaters. The cashier Feliz took care of me and was so patient. I had a lot of clothes that she had to scan and she was so positive about it. Feliz and Kylie made my experience better”
“Ariana... Sorry for the late review but thank you so much for going above and beyond and getting the last t-shirt on the top shelf using the ladder. This are the little things that makes you a grate associate or manager and makes people come back.”
“I leve 5 stars because i like this type of clouth, but my question or u can a sume complaint is why looks used wear a main i brout this brand New neve used and looks opaque black color is my second one this one is with a vertical flag on back and my other one just said big freedom Letters agreed or comment if u feel me beacuse this ones not cheap retail or tag price is 60 rounder + tax oviously i not paíd that they show 20 % off but any ways 50 tax with in its no far for a poor quality”
“The store team was very attentive. I was shopping for gifts for traveling and they all helped me separately. I will definitely be back soon. Thank you for a great shopping experience.”
“I have gone to this location several times and there's this young lady by the name of Yaya, I really appreciate her customer service and her kindness in attending every customer with a positive attitude and willing to help meet the customers wants !!! She helped me with my shirts I needed as well as for my Son's shirts. I Highly Recommend Yaya on this location for your fashion needs, she is an absolutely great employee for this store !! Keep up the Great Work !”
“Sammy helped me today. He made sure that I found exactly what I was looking for in my size. He also made sure I knew what were the sales for the day. I used Klarna for my purchase, and the manager walked me through it, all around great shopping experience.”
“Located conveniently on the second floor of the fashion outlets of Chicago check out the store for great deals on your favorite Vince products. Everyone who was working there today it was super nice and helpful and was able to get everything that I wanted. It’s also quite convenience that there is a T shop ran outside that has smoothies and also many other drinks.”
“A great Hypebeast sneaker store that has a great selection of the popular in demand sneakers that you cant find in regular sneaker stores. They specialize in Nike SBs, Jordan 1s, 4s, 5s, 6s, 11s, Dunks, a few Bape and Yeezys as well as hypebeast / popular streetwear clothing brands such as Supreme, Fear of God, Bape, Gallery Dept, Anti Social Social Club, Comme De Garcons, their own custom merch, and more. They also carry caps/hats and misc Supreme items.The store is super spacious and large, has some good decor, multiple workers to help customers, good customer service, a prize machine with Nike Jordan grails,They have a good selection but not many sizes for every shoe so its almost like a boutique with a large selection but not for every size which is a bummer.However they still are a bit more fair on pricing than similar sneaker stores of its kind.”
“Joanna was by far best customer service we have experienced in a very long time. We are a family of 5 and she had the patience to help us all finding our sizes and suggesting what style and color to combine our outfits with. We need more customer service like Joanna in every store. She made our shopping experience want us to come back and shop some more. Thank you Joanna.”
“Calvin Klein is definitely one of the best popular brands. It is a good thing that I went to this mall with my family so I did not waste my chance to also visit this store. I just really like the quality and the simplicity but seems expensive of their clothes. I do not know if it is only but their clothes are just great and definitely one of the best. Prices are expensive yes, but it is definitely worth every penny. this location is pretty big and it is super clean and well-lit. The staff is quite friendly and helpful. I personally think that their current designs and selections are lovely. I also like that their selection is not too colorful. I definitely love their fleece jacket collection that made me buy one. I wore it already and it is just so perfect for me. Their clothes are really one of the best considering its quality, design and all but definitely not the best option when it comes to their prices but if you are willing to spend much for your clothes then this store is really one of the best options I can suggest.”
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“I recently had an extraordinary shopping experience at Banana Republic that surpassed all expectations, thanks largely to Lisa, the store manager, and Erica, a stellar sales representative. Faced with a complicated situation involving multiple purchases made both in-store and online, Lisa was a standout with her exceptional problem-solving skills, navigating the returns and exchanges seamlessly and efficiently. Her approachability and leadership were evident; she not only solved my issue but also created an atmosphere where every customer felt valued. Her knack for finding quick and effective solutions while maintaining a warm and inviting store ambiance is truly unparalleled. Erica, at the other hand, added to this positive atmosphere with her patience, niceness, and professionalism throughout the experience. The synergy between Lisa's outstanding managerial skills and Erica's courteous demeanor set a new standard for what excellent customer service should be. I left the store not just satisfied with my transactions but also feeling genuinely looked after. Thank you! ?”