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January 2024 by John Kilroy
Well organized great prices and very friendly and helpful staff.
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November 2023 by San (San)
LAZY employee who told me on the phone that they had a specific fish in stock but when i got to their store they had none. Waste of my time!!!
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November 2023 by Dena Cohen
Good selection, nice staff
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October 2023 by Tony T.
This is what Petsmart calls, a micro location which is not able to provide full service to its customers. I attempted to return a goldfish today and because they do not carry it in inventory at this store they are not able to refund my money according to Kaylee. The goldfish died within 10 days after buying from a different Petsmart location.I would not recommend going to those location because they don't have as much normal inventory as a normal Petsmart and you can't even return stuff here that they don't carry at this location When I asked the employee, where is the nearest Petsmart that will take this return? She told me that I would have to call. I asked her if she could look it up in her computer and she says she does not have the access to do that. she then told me that I could look it up on the Petsmart website to find out and I asked her if she could look it up for me and she says she couldn't do that. Overall, she was not very helpful and not interested in helping me.
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September 2023 by kathleen pickard
While not as big as most stores, they have enough if what pets need. Staff so friendly and knowledgable. They offer grooming andvdo cat adoptions there
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September 2023 by Annette V.
Grooming dept. did great job with my yellow lab. He was happy to return the second we went for nail grinding. Very caring and gentle.
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August 2023 by Cece Y.
Management hid this on Google. TL;DR don't care about fish, sell as many as you can for as much $$$ as you can. I had purchased four bettas from this location today in an effort to rescue them and returned one item from a purchase a week earlier (images taken minutes after arriving home). When I was browsing through the fish section, I informed a kind bearded employee that the bettas seemed neglected he was immediately sympathetic and said he would note it in their system. After leaving the store, I noticed I left the "return receipt." When I returned I was greeted by a different man I believe named "Steve," which after some back and forth helped retrieved the receipt for me because I had purchased a sick betta and explained why wanted to retain the receipt. At that point I mentioned that all the bettas I have purchased from this location have been sick in some capacity. He proudly rebutted that he has the "lowest betta lost" in the company as we walked over to take a look at the bettas. He began to explain the blue water wasn't harmful... to which I stopped him and explained I wasn't speaking of the newly imported fish, but of the fish showing illness due to neglect (unclean conditions, fin rotting, blindness, tumor-like growths, swim bladder, etc.) to which he responded, "How can you tell?! Also these are mass bred. You expect defects. But we do twice a week cleanings..." As I did not have the patience to deal with his immaturity, I simply left the situation as is and said I just wanted to help. He finished the conversation by stating that he "gets so many of these [bettas] in that [his] goal was to sell as many for as much money as possible." As you can see from the images, I was not trying to exaggerate my concern. I truly hope my five rescues survive (I have multiple tanks at home and emergency quarantine tanks/medications/test strips/supplies/etc. for their proper care) hoping I can put this all behind me, but if worst comes for these little fishies... I look forward to encountering "Steve," again.
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May 2023 by Luna Chick
Nicolette is so patient with our screaming puppy dog. She gets the job done and has a pleasant dog-friendly spirit. My visit was 5 ⭐️.
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May 2023 by V G
A little short on inventory compared to larger locations but we'll stocked and friendly staff
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May 2023 by Victor Groszko
A little short on inventory compared to larger locations but we'll stocked and friendly staff
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December 2022 by Dr. Lana
Great grooming service! This is our first try at Petsmart in Glenview. Everyone is so nice. My 7 month old baby is happy and clean. I like his hair long so we just did basic bath with lux add on.Took 2.5 hours only. I am definitely coming back.Also they have great option- 20% off on pre- payments of services.
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December 2022 by Jessica Cholewa
Staff was very helpful in reaching heavy things off the tops shelves for me and then helping me bring everything out to my car ?
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November 2022 by Jay Tyler
Small store but helpful as they can be.
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October 2022 by Nicole M.
EUNJU at Glenview Petsmart Grooming was great! I've been taking my fur baby to different groomers and haven't found a good one in a long time. The last 2 groomers at Petsmart Skokie did below-average grooming and missed a lot of hair (never going there again). I explained what I wanted for my dog's grooming to Eunju, who actually listened to me and took care of everything. She was friendly, great with my dog, and made him look so cute. We will be back to have Eunju take care of my dog again!
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August 2022 by Ezra P
The person down in the comments complaining they weren't taken for their dog's appointment because THEY were 11 minutes late >> get off your high horses you ahole. The world doesn't revolve around you. Be on time next time. This store is great. Great workers and great atmosphere. Truly sorry they need to interact with people like THAT. You people need to be more kind to your workers. Stop acting so privileged, it's disgusting.