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December 2023 by Salah B.
They over charge you for replacing any parts, they refused to show me the receipt to see how much it actually cost? The part they replaced worth 120$ while they charged me over 350$.. there is no integrity.. they over charge for inspection while I didn't ask for vehicle inspection and the problem was obvious!! but they still charged me. Such additional cost should be part of labor's coast labor cost is double charged comparing to any another service center in the area, they charged me over $500 for replacing one part that cost no mor then 150/200$ at any other service center! Staff at from desk not friendly at all and they refuse to share the warranty of the part they fixed.. unfortunately they disappointed me with their attitude and abusing the rules and regulations for customers rights.
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November 2023 by Kevin Ski
I can finally, gladly state that I've found an amazing, trustworthy, honest, hard working shop. After several horrible experiences elsewhere I was referred to Loyola Service. I honestly have absolutely nothing bad to say about these guys and will be a lifelong customer without question. I really can't say enough good about this shop. I will be not only a returning customer but will be recommending Loyola Service to anyone that needs work on their vehicle. The knowledge these guys have is outstanding and the honesty and quality of work is unparalleled. Can't say it enough but seriously thank you guys for being a stand up shop. You have a customer for lifeServices: Steering & suspension repair
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November 2023 by Ryan Alexander
I wouldn’t trust any other mechanic in Illinois to work on my vehicle other then Reiny and the guys down at Loyola. Always top notch service and great pricing.Services: Air & cabin filter replacement
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September 2023 by Victor Groszko
This shop is fantastic, knowledgeable, fast to communicate, transparent, and experienced. I wouldn't hesitate to bring anything here, large or small, for any reason. I had exhaust and electrical work that just wasn't possible without greater intervention and they completed it in record time with some tips for future maintenance on a very old but well kept vehicle. Alex, Kyle, and the rest of the team are great to work with and speaking as a hobbyist with a Quickjack: I'm coming here from now on for the serious work that can't afford to go wrong! You guys have a convert.
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August 2023 by Tony F.
Loyola Service to the rescue....... Reiny, Kyle, Alex, thank you for getting my sons car done in short notice before driving back to school. As usual you guys rock, my family and I give you guys 10 Stars If I can put it.
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May 2023 by Bridget Schrank
These guys were super helpful during my time of need. I literally had my car towed from the dealership to Loyola service because I was getting more upfront and honest feedback from them which was not the case at the dealership. I will always be taking my cars to Loyola... Thanks guys!!
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April 2023 by Chris Kearney
Alex & his team were great. My wife was driving our bus to pick up some of the children from the midway airport in Illinois & we are from Wisconsin when it broke down. We had no clue what facility to take it to in Illinois. Loyola Auto was recommended so we called & had the bus towed there. They are reliable & very honest. I recommend them to everyone.Thanks ,Chris
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April 2023 by M W
Came in for a brake pad/rotor replacement for my Audi and was very satisfied with the whole experience beginning to end. Competitive prices, very responsive and helpful, turned around quickly. Thanks Alex and team!Service: General repairs & maintenance
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April 2023 by Mary Ellen M.
I was stranded in Morton Grove late in the afternoon on Easter Sunday when my car made a tremendous noise whiling shaking and rattling. I thought I would be buying a new car that week! AAA sent a towing company who recommended Loyola Service. Kyle at Loyola Service called me the following day-and informed me that the drive axle had broken. Two days later the drive axle was repaired, additional maintenance was completed and the car was ready to be picked up! The repairs were done at a very reasonable price.I can't forget to thank Peter and Terry from the Towing Co who steered me to Loyola Service and made sure that I arrived at home safely!Mary Ellen Murphy
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March 2023 by Avery Warso
I have been bringing my car to loyola for over 10 years. Every time they work on my car they are very informative. There has been great service and affordable pricing. I recommend them to everyone I know!Service: Oil change
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February 2023 by AngelOnStage
Alex G. Was phenomenal. Handled the insurance completely for me and they made the repairs the right way, the first time. 10/10 definitely coming back.Services: Engine repair
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February 2023 by Ashley Boeckholt
Loyola reminds me of growing up in a small business. They took time to explain to me the health of my car. With all the pressure of the big corporate repair shops Loyola is a breath of fresh air. From the minute you talk on the phone to them all the way through the repairs you can tell they care about you, the customer. I’ll always go here!Services: General repairs & maintenance
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February 2023 by rehman bhimani
Real Experts! The best experience I've had in a automotive shop in my life!Professional, honest, detailed, organized, transparent & family owner. Customer service was better then my bmw dealership. Highly recommended, thanks for your service!
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February 2023 by Haley Christiano
Kyle and Alex over at Loyola service helped me a lot. They did exactly what needed to be done and nothing excessive…plus they answered all my questions about where to sell the car and more. Thanks!!Services: Oil change
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October 2022 by Mark Galo
Alex is a great guy. He is very knowledgeable and very good at what he does. He is great with American and European cars, I own an Audi. After being a first time customer I would not let anyone else touch my car. Five ?Service: Electrical
